리뷰 (1,951)

전체 평점
4.6
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 11월 5일

Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. ...

Puppy Gang Fresh Foods
캐나다
앱 사용 기간 5년 초과
답글 Recharge개 2024년 11월 25일

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2025년 2월 24일

We’ve had an excellent experience with ReCharge and their support team! Their platform is seamless, reliable, and easy to use, making subscription management effortless. The support team is responsive, knowledgeable, and always ready to assist whenever needed. We highly recommend ReCharge for anyone looking to optimize their subscription business.

BioProtein Technology
미국
앱 사용 기간 4개월
2024년 12월 2일

PROS:
- Customer service is always very responsive and helpful. (Shoutout to Zachary!)

- Custom bundles and periodic subscriptions have substantially improved store metrics across the board.

- Analytics dashboard is easy to navigate and read at a glance.

- Good range of integration options with other softwares/apps/services.

CONS:
- Limited out-of-the-box customization for bundle interfaces. ...

Lumi Gummies
미국
앱 사용 기간 8개월
답글 Recharge개 2024년 12월 17일

We appreciate your feedback & review!

- Ty Bailey | VP of Services

2024년 12월 10일

Extremely easy to use and when you can’t figure it out, the customer service is quick and efficient. Very happy customer!

Wellements®
미국
앱 사용 기간 대략 3년
답글 Recharge개 2024년 12월 17일

Thank you for the five star review!

- Ty Bailey | VP of Services

2025년 1월 27일에 편집됨

Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in. Sydney did a great job on the call and I'm very happy.

Artisans of Barossa
오스트레일리아
앱 사용 기간 거의 2년
답글 Recharge개 2024년 12월 17일

We appreciate your feedback and review!

- Ty Bailey | VP of Services

2025년 2월 3일

Malik was very helpful getting me the answer i needed on recharge!

Equator Coffee Roasters Online
캐나다
앱 사용 기간 거의 5년
답글 Recharge개 2025년 2월 11일

Thank you for the review - and the shout out to Malik!

- Ty Bailey | VP of Services

2025년 1월 28일

Always so helpful and quick to fix anything.

Seed Cycle Blend
뉴질랜드
앱 사용 기간 거의 3년
답글 Recharge개 2025년 2월 4일

We are glad to hear about your positive experience!

- Ty Bailey | VP of Services

2025년 2월 19일

Great technical support, platform works great. The only bummer is that we were onboarded onto ReCharge Memberships rather than ReCharge subscriptions for our SaaS offering which seem to have not been the best fit. But overall a great platform if you're looking to provide subscription offerings.

NCS Colour
스웨덴
앱 사용 기간 1년 초과
2025년 1월 29일

The Analytics Have not been working since end of day Jan 25th(today is Jan 29th) , and not a single email from them explaining what's going on. Full 24 hours after they stopped working they uploaded a small banner on the analytics page saying they're working on fixing it. Didn't respond to any tickets. HORRIBLE at communicating issues.

Also WTF? How can analytics be down for 3 full days? And 2 ...

Uproot Clean
미국
앱 사용 기간 2년 초과
답글 Recharge개 2025년 2월 4일

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now. We are looking forward to reaching a resolution for you, and we do ...

2024년 11월 27일

It keeps evolving and the support is very good. Big shout out to Ola. Often I find with other support apps they have a Quick Look and then you get dropped if it’s too much effort. Ola kept at it and genuinely helped.

Edgcumbe Tea & Coffee Co Ltd
영국
앱 사용 기간 3년 초과
답글 Recharge개 2024년 12월 17일

Thank you so much for the review - and the shout out to Ola!

- Ty Bailey | VP of Services