리뷰 (1,783)
상세 검색
-
평점별
great customer service! highly recommended
We're glad that our support team was able to assist. Thank you for the review!
- Ty Bailey | VP of Services
Service was great, very fast and provided exactly the information I needed
Thank you for taking the time to leave us a review! We appreciate it.
- Ty Bailey | VP of Services
Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!
Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too!
- Ty Bailey | VP of Services
Our migration to Recharge was straightforward and uneventful. Vinse was masterful in the prep meetings and helped us to understand the key points through the migration checklist shared. Thank you, Vinse! Initial experience with the storefront has been positive for both CS and customer. Renata provided some timely support as we made optimizations. Go Renata!
Thank you so much for taking the time to leave a review - and for the shout out to Vinse!
- Ty Bailey | VP of Services
Pros:
- Responsive customer support (thanks Thomas)
- Easy to migrate off Recharge, which you will need to do when you realise you have made the wrong choice
Cons:
- Expensive
- Poor documentation
- Clunky, slow and ugly UI for front end and backend users
Use something else, there are apps out there that are as good but don't cost the world.
Thank you for taking the time to leave a review with your feedback. I will be bringing your points up to my team for future consideration in the advancement of our product.
- Ty Bailey | VP of Services
Recharge has been incredible. Matt from support probably is the BEST support person I have EVER dealt with. He was patience, informative and a real problem solver. He was responsive and took ownership for the issue I was having even when they were not directly related to Recharge. Matt is incredible and a real asset to the team. Denise M.
We really appreciate you taking the time to leave a shout-out for Matt! We think he's pretty fantastic too!
- Ty Bailey | VP of Services
Awesome app!
Thank you for the five star review!
- Ty Bailey | VP of Services
Renata V. was very helpful and efficient! Thank you!
Thank you for the review and the shout-out to Renata! We think the highest of her as well!
- Ty Bailey | VP of Services
Support is very friendly and was able to provide me with a resolution to my concern. Please continue the great work! <3
Great service! Very attentive and was able to resolve my issues quickly!
We are glad to hear about your positive experience with Recharge!
- Ty Bailey | VP of Services