리뷰 (1,783)

전체 평점
4.5
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2023년 11월 1일

great customer service! highly recommended

SHYNE
독일
앱 사용 기간 4년 초과
답글 Recharge개 2023년 11월 15일

We're glad that our support team was able to assist. Thank you for the review!

- Ty Bailey | VP of Services

2023년 10월 11일

Service was great, very fast and provided exactly the information I needed

BotanicBaby
오스트레일리아
앱 사용 기간 거의 7년
답글 Recharge개 2023년 10월 16일

Thank you for taking the time to leave us a review! We appreciate it.

- Ty Bailey | VP of Services

2023년 10월 4일

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Colectivo Coffee
미국
앱 사용 기간 7년 초과
답글 Recharge개 2023년 10월 16일

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too!

- Ty Bailey | VP of Services

2024년 6월 27일에 편집됨

Our migration to Recharge was straightforward and uneventful. Vinse was masterful in the prep meetings and helped us to understand the key points through the migration checklist shared. Thank you, Vinse! Initial experience with the storefront has been positive for both CS and customer. Renata provided some timely support as we made optimizations. Go Renata!

Lemon Perfect
미국
앱 사용 기간 2년 초과
답글 Recharge개 2023년 11월 20일

Thank you so much for taking the time to leave a review - and for the shout out to Vinse!

- Ty Bailey | VP of Services

2023년 11월 15일

Pros:

- Responsive customer support (thanks Thomas)
- Easy to migrate off Recharge, which you will need to do when you realise you have made the wrong choice

Cons:

- Expensive
- Poor documentation
- Clunky, slow and ugly UI for front end and backend users

Use something else, there are apps out there that are as good but don't cost the world.

Nourished Natural Health
미국
앱 사용 기간 2년 초과
답글 Recharge개 2023년 11월 20일

Thank you for taking the time to leave a review with your feedback. I will be bringing your points up to my team for future consideration in the advancement of our product.

- Ty Bailey | VP of Services

2023년 10월 9일

Recharge has been incredible. Matt from support probably is the BEST support person I have EVER dealt with. He was patience, informative and a real problem solver. He was responsive and took ownership for the issue I was having even when they were not directly related to Recharge. Matt is incredible and a real asset to the team. Denise M.

Kalumi
미국
앱 사용 기간 6년 초과
답글 Recharge개 2023년 10월 16일

We really appreciate you taking the time to leave a shout-out for Matt! We think he's pretty fantastic too!

- Ty Bailey | VP of Services

2023년 12월 6일

Awesome app!

AuraBloom.com
미국
앱 사용 기간 9개월
답글 Recharge개 2023년 12월 12일

Thank you for the five star review!

- Ty Bailey | VP of Services

2023년 9월 21일

Renata V. was very helpful and efficient! Thank you!

Barlow Herbal
미국
앱 사용 기간 대략 7년
답글 Recharge개 2023년 10월 2일

Thank you for the review and the shout-out to Renata! We think the highest of her as well!

- Ty Bailey | VP of Services

2022년 1월 15일

Support is very friendly and was able to provide me with a resolution to my concern. Please continue the great work! <3

Ka'Chava
미국
앱 사용 기간 9년 초과
2023년 11월 14일

Great service! Very attentive and was able to resolve my issues quickly!

Sensationally OT
미국
앱 사용 기간 대략 2년
답글 Recharge개 2023년 11월 20일

We are glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services