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Mallory at Customer Service was very quick to response despite the holiday and provided a step-by-step solution for the problem.
Thank you so much for taking the time to leave a review - and for the shout out to Mallory! We're glad that our team has been able to support you and provide clarity to your inquiries.
- Ty | VP of Services
Great service that has become a big part of our business. It works well and is very easy to setup and use.
useful app
Thank you for the five star review!
- Ty Bailey | VP of Services
Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit.
Alfie
Super helpful! Very responsive. The agent helped me get my issue resolved in a timely manner and was very patient with my questions.
Tigist was great! He answered my email within 15 minutes and has assisted me with an urgent need! Very helpful.
Ha sido un autentico palcer contactar con Eduardo Mallmann, me ayudó en todo momento, me xplicó claramente lo que tenía que hacer, siempre amable, eficaz y eficiente, le animo a segur así, da gusto al otro lado encotrarse con gente tan resolutiva con él, con sus prontas respuetas
Thank you for taking the time to leave us a review - and for the shout out to Eduardo!
- Ty Bailey | VP of Services
Great app, really help us up our subscription game. Just had to deal with customer service and they got it all sorted on live chat. would highly recommend.
Thank you so much for the five star review!
- Ty Bailey | VP of Services
We use Recharge to offer subscription items to our customers and we are very happy with their system. Even when we have issue, which are rare, the support is quick and effective.
I am reviewing the customer service experience, not the app. The agent understood my issue and gave me the step by step instructions I needed to solve the issue and also offered to help in case it didn't work. They also said they would pass on my feedback and noted the development team were aware of the issue I described and were working on a solution. Excellent customer service, thank you.