리뷰 (1,951)

전체 평점
4.6
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 12월 9일

Recharge is awesome. They actually answer their chat messages! They are quick, easy to follow, and answer all your questions. In this day I appreciate humans that respond. Thank you!

Shakewell
미국
앱 사용 기간 12개월
답글 Recharge개 2024년 12월 17일

We appreciate your review!

- Ty Bailey | VP of Services

2024년 11월 28일

very helpful with tutorials so I can then help customers on my own

Santa Barbara Nutrients
미국
앱 사용 기간 대략 3년
답글 Recharge개 2024년 12월 17일

Thank you for your review!

- Ty Bailey | VP of Services

2024년 11월 13일

Our recent experience with Nick from e-shop Genius was nothing short of a rescue mission. When a sudden change in Shopify's checkout policy left our team scrambling, Nick stepped in and turned things around. He seamlessly coordinated with our team and Recharge, diagnosing the issue with expertise and precision. What stood out was his proactive communication. Thanks to Nick's swift action, our ...

Bendigo Magazine
오스트레일리아
앱 사용 기간 4년 초과
답글 Recharge개 2024년 11월 25일

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

2024년 12월 30일에 편집됨

UPDATE: reply suggested that I've been in conversation with Recharge about this issue, but that's not the case as I haven't spoken to anyone since the response I described below. At that time it was made clear to me that your team member wasn't interested in helping, so I felt had to cancel the Rewards service.

ORIGINAL POST: They reached out to upsell me on an additional service (Rewards), and ...

Crisper
캐나다
앱 사용 기간 거의 3년
답글 Recharge개 2024년 12월 30일

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve. ...

2025년 2월 5일에 편집됨

Support has been horrible, it has been over a week and nothing has been done to fix my issue. For a company that makes millions you would think they would have better support

Cat Butler
미국
앱 사용 기간 거의 2년
답글 Recharge개 2024년 12월 30일

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

2025년 1월 25일에 편집됨

I got Recharge primarily for the RechargeSMS capabilities and it has been an atrocious user experience both as a customer and for my customers. The RechargeSMS does not work.

There is nothing on the onboarding process about needing to be on Twilo before setting up workflows. And you have to fill out a spreadsheet instead of inputing your information into a website to do so.

My customers were ...

ENML
미국
앱 사용 기간 4개월
답글 Recharge개 2024년 12월 17일

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

2024년 12월 5일

We are really happy with REcharge and today i need to chat with support and Matt was amazing helpful

Caboo
미국
앱 사용 기간 거의 3년
답글 Recharge개 2024년 12월 17일

We're so glad to hear that you had a positive experience with our support team!

- Ty Bailey | VP of Services

2025년 1월 10일

Super helpful and quick response!

Bite
미국
앱 사용 기간 7년 초과
답글 Recharge개 2025년 2월 4일

We are glad to hear that you've enjoyed your experience with Recharge!

- Ty Bailey | VP of Services

2024년 11월 12일

The team member did a great job looking into my query, professionally responding with all the necessary information and fixing the problem. Was very helpful.

Good Harvest Organic Farm
오스트레일리아
앱 사용 기간 2년 초과
답글 Recharge개 2024년 11월 25일

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

2024년 12월 29일

Nick with customer support did a great job!

Pams Touch
미국
앱 사용 기간 4년 초과
답글 Recharge개 2024년 12월 30일

Thank you for the shout out to Nick & the five star review!

- Ty Bailey | VP of Services