리뷰 (1,912)

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2022년 4월 5일에 편집됨

Matt A. was very prompt and knowledgeable in helping me with an export. A recent update eliminated customer information from appearing on all of the line items for my export. I was in a tight time crunch to get this resolved so that I could notify ~ 1K customers impacted. Matt took the time to understand my issue, hopped on a Zoom call with me, quickly changed a setting for my account and forwarded me the working list. I honestly do not know how I would've resolved this without Matt's guidance and understanding. He's a gem and a life-saver at Shopify. I don't usually reach out to Support, however, if I were to do so again, I'd hope to get Matt. Kudos' to him and whomever the hiring manager was.

Once Upon a Farm
미국
앱 사용 기간 거의 5년
2022년 4월 26일

Quick response and excellent support! Was able to resolve my issue within the first few email exchanges.

Pablo & Rusty's
오스트레일리아
앱 사용 기간 거의 5년
2020년 12월 8일

These guys are super quick with support and making adjustments as needed. Always helpful. Much appreciated.

PRETTYPARTY
미국
앱 사용 기간 거의 5년
2023년 2월 8일

Was pretty seamless to get up and running. The user experience is great but the best part is the support. They go above and beyond to keep the app functioning.

Holly Hall Supply Co.
미국
앱 사용 기간 거의 5년
2020년 11월 24일

Not only is ReCharge really important to our growing business as a product, their customer service is second to none!!!

Polkadog Delivery
미국
앱 사용 기간 거의 5년
2023년 11월 29일에 편집됨

ReCharge is always responsive to our needs and has been a great tool for us in serving our customers.

needed.
미국
앱 사용 기간 거의 5년
2023년 9월 20일

Top Notch migration. Vinse made the process straight forward and it went as smooth as we could ask for. highly recommend to fellow Ecom brand owners.

Kasandrinos International
미국
앱 사용 기간 4년 초과
답글 Recharge개 2023년 10월 2일

We are glad to hear that you had a smooth migration experience with Vinse. Thank you for the review!

- Ty Bailey | VP of Services

2024년 4월 25일에 편집됨

I had exceptional support from Max S. at Recharge Support, he was super helpful, responded promptly, understood my issue and gave me clear step by step instructions! Thanks Max :)

Tailor Skincare
뉴질랜드
앱 사용 기간 4년 초과
2021년 8월 4일에 편집됨

Brandon was super helpful - service is delightful and the app is always easy to use. Loving the new UX changes!

Apothékary
미국
앱 사용 기간 4년 초과
2021년 2월 26일

ReCharge has been a huge asset for us in scaling our business! Mathew, and Alex and the whole team at Recharge helped us get started and set up on the platform quickly and seamlessly.

The Seaweed Bath Co.
미국
앱 사용 기간 4년 초과