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I contacted the team for support on some obscure information, and I was pleasantly surprised that Dalia was able to answer all my questions in a timely manner. Thanks again!
Excellent customer support from Rudy of the Support Team - went above and beyond to help out. Timely responses and extremely professional.
I have had a few issues with navigating our subscriptions account but every time I raise a query recharge employees have been very helpful and concise in their answers. Most recently Miguel was fantastic with his example videos and helping me solve an issue. Thank you!
Recharge App is an absolute solution if you need to adopt a recurring service for your customers. I'm pretty sure that Recharge App enables to offer stable and consistent service for both vendors and customers each. Don't hesitate to buy Recharge app. Of course, Recharge App needs to be improved more, but currently it helps enough for recurring service.
The customer support team, AJ in particular, was incredibly responsive and helpful with processing bulk subscription updates for our store in a time crunch.
Renanta was great at helping answer my questions quickly and completely!
Thank you for the review and the shout out to Renata!
- Ty Bailey | VP of Services
Customer service is great, app is wonderful. Would recommend!
Thank you so much for taking the time to leave a review. We're glad to hear about your positive experience with our support team.
- Ty Bailey | VP of Services
We've been using this app for 2 years and works great for our subscriptions. Easy integrations with shopify and other platforms. Great customer service! Very prompt and happy to help with any issues/questions.
We needed to contact ReCharge about some tax issues we were having. Vuk replied and solved our issues within 10 minutes. Thanks, Vuk!!!
The support member answered my question and implemented the solution. He even went beyond what I was anticipating. I only needed to communicate one time to get a resolution.