Recharge Subscriptions , 리뷰 1,730개

I contacted Recharge regarding an issue appearing on my website with the integration of the subscription app. Their customer service is amazing. They responded timely and fixed the issue.

Quick customer service. My issues got resolved in a minute. very handy app. I will recommend it to others

Outstanding customer service, much better than our previous app. I would highly recommend Recharge for any sort of subscription solution.

We've been super happy with ReCharge! The customer support is amazing - we've always got a fast response and help, when needed. Could easily recommend! Special thanks also to Nikola – he did an amazing job and answered super quickly to everything!

Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology.

Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved.

Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.

I've had a pretty poor experience with Recharge. They charge you for all sorts of features including customer support. We've been using Recharge for our subscription offering for the last 2 years. They recently changed how the customer portal looks, you used to be able to customize how this page looked so it was on-brand and matched the rest of the site. Without any notification, they've changed it completely. It can't be customized with brand fonts or colors - so it looks really awful. They now require you to upgrade to customize this page, $300 a month. Pretty crazy. I'm actively looking to switch to another app for our subscription products.

The app always works fine. Support is always in real-time, very professional and result focused. Very fair in pricing and accommodative. Special thx to Gordon

Love that Recharge has a per transaction model rather than a fixed monthly fee. As a new business owner that is still doing business development, it's helpful to keep cost low. Recharge customer service was quick in resolving my billing questions and transferring me to their new Advantage plan.

ReCharge made the subscription process easy for our customers. Customers can easily change anything about an existing subscription. Whenever we encountered minor issues, ReCharge support was super responsive and always had a resolution. We would love for the ReCharge app and Shopify to become even more seamless -- so, for example, when looking at our store's conversion rate, it would be great if it counted the initial subscription order in the total number of orders that went into the conversion math. But overall, we're very happy that we chose ReCharge for subscriptions.

This app powers our entire subscription biz and we wouldn't be able to run on shopify without it. Functionality is slightly limited out of the box, but the Recharge team is ready and willing to help with any and all customizations, and their CS team is very responsive and willing to help with all issues big and small.