리뷰 (1,912)

전체 평점
4.6
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 11월 11일

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Terre D’Arômes
벨기에
앱 사용 기간 9일
2024년 7월 23일

I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.

THE DAILY DECADENCE
미국
앱 사용 기간 26일
답글 Recharge개 2024년 7월 29일

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024년 8월 11일

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

EqualRXN
미국
앱 사용 기간 1년 초과
답글 Recharge개 2024년 8월 26일

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024년 10월 8일

Tech support was very helpful!

The Royal Blue
미국
앱 사용 기간 7개월
답글 Recharge개 2024년 10월 21일

Thank you for the review!

- Ty Bailey | VP of Services

2024년 6월 12일

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Mask Moments
미국
앱 사용 기간 거의 6년
답글 Recharge개 2024년 6월 17일

We appreciate you taking the time to leave your feedback.

- Ty Bailey | VP of Services

2024년 7월 17일

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Mint Cleaning
캐나다
앱 사용 기간 4개월
답글 Recharge개 2024년 7월 22일

We appreciate your five star review and shout out to Jenalyn!

- Ty Bailey | VP of Services

2024년 9월 17일

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

RISE311
미국
앱 사용 기간 1일
답글 Recharge개 2024년 9월 30일

We appreciate your review - and your shout out to Pierre!

- Ty Bailey | VP of Services

2024년 11월 7일

Their support team is fantastic!

Nedley Health
미국
앱 사용 기간 10개월
2024년 7월 12일

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Vitaclean
미국
앱 사용 기간 대략 5년
답글 Recharge개 2024년 7월 15일

We appreciate you leaving a review!

- Ty Bailey | VP of Services

2024년 9월 19일

A+ response time.

Torke Family Coffee Roasters
미국
앱 사용 기간 6년 초과
답글 Recharge개 2024년 9월 30일

We appreciate you leaving a review!

- Ty Bailey | VP of Services