리뷰 (1,917)

전체 평점
4.6
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 10월 25일

Very good and fast experience to check on the issue

Toof Inc
미국
앱 사용 기간 5년 초과
답글 Recharge개 2024년 11월 1일

We appreciate your review and feedback!

- Ty Bailey | VP of Services

2024년 10월 2일

I was struggling to figure out how to change permissions settings in Shopify in order to be able to schedule our Recharge to Shopify checkout conversion, so I sent in a help ticket. Ola responded so quickly and made a setting adjustment for me that helped me make the necessary change and get the conversion scheduled. It was so great to not have to wait long at all for help AND to receive the right kind of help that quickly solved my problem. I only took off one star because I didn't find the chat bot helpful...chat bots are usually frustrating because I almost always have already Googled my problem and tried to solve it myself BEFORE clicking on the chat feature. It would be more awesome if it were easier to skip the bot and go straight to a human!

Carabello Coffee
미국
앱 사용 기간 대략 7년
답글 Recharge개 2024년 10월 21일

Thank you so much for your review and feedback.

- Ty Bailey | VP of Services

2024년 9월 2일

App super completa per la funzione abbonamento. Supporto veloce e disponibile. Metto 4 stelle perché al momento abbiamo problemi con gli abbonamenti attivi su prodotti esauriti (quando il prodotto va sold out, l'ordine si crea lo stesso).

SofidelShop
이탈리아
앱 사용 기간 대략 5년
답글 Recharge개 2024년 9월 16일

Thank you for your review!

- Ty Bailey | VP of Services

2024년 8월 13일

Nick from the e-shop Genius helped us uninstall this app easier by helping remove coding from theme.

Dushi Australia
오스트레일리아
앱 사용 기간 5년 초과
답글 Recharge개 2024년 8월 26일

Thank you for your review.

- Ty Bailey | VP of Services

2024년 8월 1일

We've been using the Recharge Subscriptions app for our business for a few years, and we've been overall satisfied with its functions, fairly seamless integration, and analytics capabilities.

The conversion process wasn't necessarily seamless, but the issues were minor enough, and easy to figure out. We did find the Recharge support staff to be fairly quick at responding, knowledgable, and above all, helpful in troubleshooting and providing solutions.

Bolt Coffee Subscriptions
미국
앱 사용 기간 5년 초과
답글 Recharge개 2024년 8월 5일

We appreciate you taking the time to leave a review and feedback!

- Ty Bailey | VP of Services

2024년 7월 19일

Courteous, professional and timely customer support. Much appreciated dealing with real humans in these times where AI has replaced customer service personnel in too many businesses.

InfoDefender
캐나다
앱 사용 기간 대략 3년
답글 Recharge개 2024년 7월 22일

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

2024년 11월 22일

Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.

The Locked Library
영국
2024년 4월 2일

Recharge has been a good app. There have been a few tiny glitches but the suppport team has been very timely with quick fixes and good communication.

If there were something to improve upon, more UX testing with "normal" users on customer side. Some of our customers are able to manage their subscriptions easily, but we still have a number who are confused and we help with our support team.

Alaska Gold Seafood
미국
앱 사용 기간 2년 초과
답글 Recharge개 2024년 4월 8일

We appreciate your feedback!

Ty Bailey | VP of Services

2021년 2월 22일

I have been using Recharge for a few years. My subscription business has grown consistently. Great customer support, which means the most to me.

Hudson Henry Baking Co.
미국
앱 사용 기간 대략 9년
2024년 1월 25일

The app has definite limitations, but customer service is prompt and very helpful.

Steampunk Coffee Roasters
영국
앱 사용 기간 7년 초과
답글 Recharge개 2024년 1월 29일

We appreciate your feedback!

- Ty Bailey | VP of Services