Omtaler (1 914)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
5. november 2024

Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!

Puppy Gang Fresh Foods
Canada
Over 5 år bruker appen
2. oktober 2024

I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.

Lumity® US
USA
Rundt 9 år bruker appen
Recharge svarte 21. oktober 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

24. september 2024

This is specifically about support, not much experience with the workings of the app itself yet.

I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.

DateBox Club
USA
Nesten 7 år bruker appen
Recharge svarte 30. september 2024

Thank you for taking the time to leave a review - and for the shout out to Ola!

- Ty Bailey | VP of Services

8. oktober 2024

Great app that meets our subscription needs. The support team have been very helpful when I have had questions or needed some help. As a small business owner who wears many hats, quick and concise support is very important! Thank you

Stone Age Staples
Australia
Rundt 4 år bruker appen
Recharge svarte 21. oktober 2024

We appreciate your review!

- Ty Bailey | VP of Services

9. oktober 2024

We have been happy with this app for our subscriptions. They just rolled out a bunch of cool new features to help retain subscribers. Their support has also been very helpful when needed, shoutout John T.!

Pawstruck.com
USA
Nesten 5 år bruker appen
Recharge svarte 21. oktober 2024

Thank you for your review - and the shout out to John!

- Ty Bailey | VP of Services

18. september 2024

The first thing that strikes me is the Recharge team's excellent support for integration and support. It was seamless and required little internal resources.

For managing our subscriptions on Shopify, it's been a breeze and powerful with easy customization within the theme.

The app is incredibly user-friendly, and managing recurring orders is effortless.

Highly recommend for any business looking to boost their subscription model!

Lipotriad
USA
Over 7 år bruker appen
Recharge svarte 30. september 2024

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

13. november 2024

Our recent experience with Nick from e-shop Genius was nothing short of a rescue mission. When a sudden change in Shopify's checkout policy left our team scrambling, Nick stepped in and turned things around. He seamlessly coordinated with our team and Recharge, diagnosing the issue with expertise and precision. What stood out was his proactive communication. Thanks to Nick's swift action, our website is back to running smoothly. We're thoroughly impressed with the efficiency and excellence of his service. We’ll undoubtedly be turning to him again—our heartfelt thanks to Nick and the e-shop Genius team!

Bendigo Magazine
Australia
Over 4 år bruker appen
Redigert 10. oktober 2024

Fast response. Comprehensive and has supported sales growth.

-Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!

Hemp Luxe CBD
USA
Nesten 4 år bruker appen
Recharge svarte 30. september 2024

Thank you for your review!

- Ty Bailey | VP of Services

16. oktober 2024

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!

Lait de Soja
Nederland
Rundt 2 år bruker appen
Recharge svarte 21. oktober 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

23. oktober 2024

Customer service (Nikola) was very quick to resolve my query and offered info on how to update ourselves going forward.

Citizens of Soil
Storbritannia
Nesten 2 år bruker appen
Recharge svarte 1. november 2024

We appreciate your review!

- Ty Bailey | VP of Services