Omtaler (1 913)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
17. mai 2021

Brilliant, brilliant, brilliant!!!
Always super helpful and supportive and quick to respond. Thank you so much!

Heights
Storbritannia
Rundt 2 år bruker appen
Redigert 1. mai 2023

I can't say enough good things about Recharge! Easy set-up, simple navigation in the admin portal, great 'help' articles. Our customers can easily manage their subscriptions (we use the Novum theme), and Recharge is always adding great new features.

But most of all, their support staff is stellar - very thorough, and they always include screenshots. Highly recommended.

Pro tip: make sure to enable cc of all customer notifications to a folder in your inbox. This has really helped us out when disputing chargebacks.

Ameo Life
USA
Rundt 2 år bruker appen
20. september 2021

Great App. Have been using if for a 12 months and find it super helpful. Really helpful customer service also.

RAAD
New Zealand
Rundt 2 år bruker appen
Redigert 1. april 2022

Chantz provided wonderful & prompt support -- he made both my life and that of our customer's so much easier!

Art of Tea
USA
Rundt 2 år bruker appen
16. desember 2020

Jessie M was a huge help from customer service. Recharge in general has been a big help to us. Thanks!

Queen V
USA
Rundt 2 år bruker appen
7. juli 2021

We've been using this app now for over a year and its enabled us to offer our customers a really unique 'trial' experience that converts well because we don't need to go back to them for payment when they decide to proceed with the sale. The support is fantastic from both a integration perspective but also really helpful with some billing/payment plan confusion we discovered. I would highly recommend this app.

habbot
Australia
Rundt 2 år bruker appen
1. desember 2021

Breanna W. and Nevana were very helpful when doing our bulk pricing update. It would be nice if this app had the capability to do an easy bulk update on pricing (as in a check mark for current subscribers and one for new subscribers) so when you adjust a price you have the option to change it for both new and current subscribers. However, the customer service we received from Breanna and Nevana was great. Thank you.

Temple Coffee Roasters
USA
Rundt 2 år bruker appen
Redigert 2. mai 2022

Reached out to Customer Service, and was helped by a wonderful Customer Service Rep named Juan. Thanks for your quick help and reply!

Crio Bru
USA
Rundt 2 år bruker appen
27. september 2021

Owais in customer support was incredibly helpful in assisting with our issues - a customer wasn't showing up in the portal and we received very prompt assistance to close out the issue! Very pleased, thanks Owais!

Stephen Hodges Fish
Australia
Rundt 2 år bruker appen
21. juli 2021

This is a great app, the customer portal was recently updated too and it's awesome. Great customer service. Responses are fast and efficient!

FODY Food Co. - USA
Canada
Rundt 2 år bruker appen