Omtaler (1 783)

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
1. november 2023

great customer service! highly recommended

SHYNE
Tyskland
Over 4 år bruker appen
Recharge svarte 15. november 2023

We're glad that our support team was able to assist. Thank you for the review!

- Ty Bailey | VP of Services

11. oktober 2023

Service was great, very fast and provided exactly the information I needed

BotanicBaby
Australia
Nesten 7 år bruker appen
Recharge svarte 16. oktober 2023

Thank you for taking the time to leave us a review! We appreciate it.

- Ty Bailey | VP of Services

4. oktober 2023

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Colectivo Coffee
USA
Over 7 år bruker appen
Recharge svarte 16. oktober 2023

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too!

- Ty Bailey | VP of Services

Redigert 27. juni 2024

Our migration to Recharge was straightforward and uneventful. Vinse was masterful in the prep meetings and helped us to understand the key points through the migration checklist shared. Thank you, Vinse! Initial experience with the storefront has been positive for both CS and customer. Renata provided some timely support as we made optimizations. Go Renata!

Lemon Perfect
USA
Over 2 år bruker appen
Recharge svarte 20. november 2023

Thank you so much for taking the time to leave a review - and for the shout out to Vinse!

- Ty Bailey | VP of Services

15. november 2023

Pros:

- Responsive customer support (thanks Thomas)
- Easy to migrate off Recharge, which you will need to do when you realise you have made the wrong choice

Cons:

- Expensive
- Poor documentation
- Clunky, slow and ugly UI for front end and backend users

Use something else, there are apps out there that are as good but don't cost the world.

Nourished Natural Health
USA
Over 2 år bruker appen
Recharge svarte 20. november 2023

Thank you for taking the time to leave a review with your feedback. I will be bringing your points up to my team for future consideration in the advancement of our product.

- Ty Bailey | VP of Services

9. oktober 2023

Recharge has been incredible. Matt from support probably is the BEST support person I have EVER dealt with. He was patience, informative and a real problem solver. He was responsive and took ownership for the issue I was having even when they were not directly related to Recharge. Matt is incredible and a real asset to the team. Denise M.

Kalumi
USA
Over 6 år bruker appen
Recharge svarte 16. oktober 2023

We really appreciate you taking the time to leave a shout-out for Matt! We think he's pretty fantastic too!

- Ty Bailey | VP of Services

6. desember 2023

Awesome app!

AuraBloom.com
USA
9 måneder bruker appen
Recharge svarte 12. desember 2023

Thank you for the five star review!

- Ty Bailey | VP of Services

21. september 2023

Renata V. was very helpful and efficient! Thank you!

Barlow Herbal
USA
Rundt 7 år bruker appen
Recharge svarte 2. oktober 2023

Thank you for the review and the shout-out to Renata! We think the highest of her as well!

- Ty Bailey | VP of Services

15. januar 2022

Support is very friendly and was able to provide me with a resolution to my concern. Please continue the great work! <3

Ka'Chava
USA
Over 9 år bruker appen
14. november 2023

Great service! Very attentive and was able to resolve my issues quickly!

Sensationally OT
USA
Rundt 2 år bruker appen
Recharge svarte 20. november 2023

We are glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services