Omtaler (1 917)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
10. mars 2022

I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!

SEEN
USA
Nesten 5 år bruker appen
2. februar 2022

Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now

vernaschediewelt
Tyskland
Nesten 5 år bruker appen
16. februar 2023

Phenomenal customer service. Every issue we've had, they've masterfully (and gracefully) handled and solved. I know that may be setting the bar high – but I'm confident this will be your experience too. I hate writing reviews (I've got too much to do and they feel like a waste of time). But they have helped me make important decisions in the past - so here's hoping it helps you. Look no further for your subscription solution. This is your sign to stop looking – you've found the app you're looking for. You're in great hands.

Merit Coffee
USA
Nesten 5 år bruker appen
18. september 2023

Jaden was super helpful! Literally the best rep Recharge has.

Stratia
USA
Nesten 5 år bruker appen
Recharge svarte 2. oktober 2023

We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

Redigert 5. april 2022

Matt A. was very prompt and knowledgeable in helping me with an export. A recent update eliminated customer information from appearing on all of the line items for my export. I was in a tight time crunch to get this resolved so that I could notify ~ 1K customers impacted. Matt took the time to understand my issue, hopped on a Zoom call with me, quickly changed a setting for my account and forwarded me the working list. I honestly do not know how I would've resolved this without Matt's guidance and understanding. He's a gem and a life-saver at Shopify. I don't usually reach out to Support, however, if I were to do so again, I'd hope to get Matt. Kudos' to him and whomever the hiring manager was.

Once Upon a Farm
USA
Nesten 5 år bruker appen
26. april 2022

Quick response and excellent support! Was able to resolve my issue within the first few email exchanges.

Pablo & Rusty's
Australia
Nesten 5 år bruker appen
8. februar 2023

Was pretty seamless to get up and running. The user experience is great but the best part is the support. They go above and beyond to keep the app functioning.

Holly Hall Supply Co.
USA
Nesten 5 år bruker appen
20. september 2023

Top Notch migration. Vinse made the process straight forward and it went as smooth as we could ask for. highly recommend to fellow Ecom brand owners.

Kasandrinos International
USA
Over 4 år bruker appen
Recharge svarte 2. oktober 2023

We are glad to hear that you had a smooth migration experience with Vinse. Thank you for the review!

- Ty Bailey | VP of Services

5. mai 2022

A+ subscription app. Highly customizable if you want, or great out of the box. I recommend getting a support package if you want to do some customization. Support team is A+, very smart with Shopify

PEScience
USA
Over 4 år bruker appen
16. juni 2023

Malik was very informative and helpful. Thank you!!

Act+Acre
USA
Over 4 år bruker appen
Recharge svarte 19. juni 2023

Thank you so much for the shout-out to Malik! We're glad that he was able to be of assistance and that you're enjoying the Recharge platform.
- Ty Bailey | VP of Services