Omtaler (1 908)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
10. mars 2022

I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!

SEEN
USA
Nesten 5 år bruker appen
Redigert 7. desember 2021

I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!

Sightglass Coffee
USA
Nesten 5 år bruker appen
2. februar 2022

Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now

vernaschediewelt
Tyskland
Nesten 5 år bruker appen
16. februar 2023

Phenomenal customer service. Every issue we've had, they've masterfully (and gracefully) handled and solved. I know that may be setting the bar high – but I'm confident this will be your experience too. I hate writing reviews (I've got too much to do and they feel like a waste of time). But they have helped me make important decisions in the past - so here's hoping it helps you. Look no further for your subscription solution. This is your sign to stop looking – you've found the app you're looking for. You're in great hands.

Merit Coffee
USA
Nesten 5 år bruker appen
18. september 2023

Jaden was super helpful! Literally the best rep Recharge has.

Stratia
USA
Nesten 5 år bruker appen
Recharge svarte 2. oktober 2023

We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

23. juni 2021

Great for subscribers. Had a few initial problems when setting up etc but Jaxon has massively helped out on the issues we were having and now all is running smoothly!

Füd. Vitamin Energy
Storbritannia
Nesten 5 år bruker appen
Redigert 28. september 2021

Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.

Puori EU
Danmark
Nesten 5 år bruker appen
Redigert 12. februar 2024

Amazing support team! Jake was so helpful in responding so quickly and effectively.

We Are Feel
Storbritannia
Nesten 5 år bruker appen
Redigert 5. april 2022

Matt A. was very prompt and knowledgeable in helping me with an export. A recent update eliminated customer information from appearing on all of the line items for my export. I was in a tight time crunch to get this resolved so that I could notify ~ 1K customers impacted. Matt took the time to understand my issue, hopped on a Zoom call with me, quickly changed a setting for my account and forwarded me the working list. I honestly do not know how I would've resolved this without Matt's guidance and understanding. He's a gem and a life-saver at Shopify. I don't usually reach out to Support, however, if I were to do so again, I'd hope to get Matt. Kudos' to him and whomever the hiring manager was.

Once Upon a Farm
USA
Nesten 5 år bruker appen
26. april 2022

Quick response and excellent support! Was able to resolve my issue within the first few email exchanges.

Pablo & Rusty's
Australia
Nesten 5 år bruker appen