Recharge Subscriptions , 1 736 vurderinger

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
1. mars 2024

no worth the 99, would have to say there are better ones out there for less.

That Healthy Co
Australia
Over 2 år bruker appen
Recharge svarte 4. mars 2024

We appreciate your feedback.

- Ty Bailey | VP of Services

11. mai 2024

Impossible to cancel, unauthorized charges reoccur every month, any attempt to sto failed, had to escalate with Shopify, hopefully that would work

Southern Snacks
USA
Rundt 2 år bruker appen
Redigert 15. februar 2024

Moved from Skio and it took alot longer than I expected. Jairus was good and nice but left our site with a laggy add to cart and our subsription portal is now not working for our customers so I have had to manually do it for the past week. Would have been much easier staying with skio

Matcha Made
USA
Rundt 1 år bruker appen
Recharge svarte 12. februar 2024

We appreciate the five star review and the shout out to Jairus!

- Ty Bailey | VP of Services

6. mai 2024

App itself looks great. Customer service a complete let down. Highly not recommend using this app for this reason alone. Non responsive. Month 3 being billed $499 USD (total $1497 USD) for the app to still not be working correctly on site.

Go Good
New Zealand
5 måneder bruker appen
4. april 2024

Great app, runs very smoothly, intuitive to use and support staff are SO helpful!

All About Kombucha
Irland
12 måneder bruker appen
Recharge svarte 8. april 2024

Thank you for taking the time to leave us a review!

Ty Bailey | VP of Services

27. januar 2024

I have been using Recharge since 2019. Since Shopify theme 2.0, very poor service :
- the app has not been robust (customers not going through the right checkout)
- Support let me down on my bug for over a week with massive impact on my business
- They made me move to shopify checkout and on the way increased by 99$/month my subscription (with no extra service quite poor support on the opposite)
I'm feel being abused as my customers are subscribed and they know that moving elsewhere would imply to ask customers for their bank details again => churn.
Really NOT HAPPY and thinking seriously about an exit.

Raconte Moi un Chocolat
Frankrike
Rundt 4 år bruker appen
Recharge svarte 29. januar 2024

We are appreciative of your feedback. I will be sharing it with my team as we discuss future improvements within Recharge.

- Ty Bailey | VP of Services

21. februar 2024

Their support team is great to deal with. Very straightforward and cool.

BulkSupplements.com
USA
Over 4 år bruker appen
Recharge svarte 26. februar 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

26. februar 2024

Roberto was a great help and resolved my issues quickly!

Oats Overnight
USA
Nesten 8 år bruker appen
Recharge svarte 4. mars 2024

Thank you for taking the time to leave a review and a shout out to Roberto!

- Ty Bailey | VP of Services

8. februar 2024

Roberto was very patient with my problem and helped me out immediately. Thank you!

animailadventures
USA
Nesten 2 år bruker appen
Recharge svarte 12. februar 2024

We appreciate you leaving us a review!

- Ty Bailey | VP of Services

14. mars 2024

Great app, easy to use and the support is super helpful!

SwiftNetllc
USA
Over 1 år bruker appen
Recharge svarte 21. mars 2024

We're glad to hear about your positive experience!

- Ty Bailey | VP of Services