Omtaler (1 768)

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
16. juni 2024

Issue resolved with customer support.

SOFLETE
USA
Over 7 år bruker appen
12. juni 2024

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Mask Moments
USA
Nesten 6 år bruker appen
Recharge svarte 17. juni 2024

We appreciate you taking the time to leave your feedback.

- Ty Bailey | VP of Services

24. mai 2024

Tech support is excellent, Juan C. Helped me today and solved my issue very quickly.

Raw Wild Dog Food

Raw Wild
USA
Over 7 år bruker appen
Recharge svarte 3. juni 2024

We appreciate your review - and the shout out to Juan!

- Ty Bailey | VP of Services

11. juni 2024

Support team responds quickly and helpfully, and new features are regularly added, making it even better for merchants.

Bunny James Boxes
USA
Over 5 år bruker appen
Recharge svarte 17. juni 2024

We appreciate your review!

- Ty Bailey | VP of Services

27. mai 2024

Great service from Nena! Quick and efficient, and very co-operative.

Five Elephant.
Tyskland
Over 6 år bruker appen
Recharge svarte 3. juni 2024

Glad to hear about your positive experience! Thank you for your review.

- Ty Bailey | VP of Services

10. mai 2024

MC was super helpful and ensured both we and the subscriber would be happy with the resolution

MORI
Storbritannia
Over 7 år bruker appen
Recharge svarte 20. mai 2024

We appreciate the review -and the shout out to MC!

- Ty Bailey | VP of Services

16. juni 2024

Great app and super helpful team! Would recommend.

Mylk Made - Nut and Seed Mylk Bases
New Zealand
Nesten 4 år bruker appen
17. juni 2024

Great support from Juan C. with great explanations.
Quick replies and very good advice on the technical part.
I totally recommend :)

Mium Lab
Frankrike
Over 3 år bruker appen
29. mai 2024

I recently needed some tech support and was helped by Elijah. It was *hands down* the best support I have ever received. Elijah was prompt, clear, and kind. In 2 emails, Elijah was able to fully solve my problem. I am very impressed.

Vetz Petz Antinol CA
Canada
Rundt 4 år bruker appen
Recharge svarte 3. juni 2024

Thank you for your review - and the shout out to Elijah!

- Ty Bailey | VP of Services

14. mai 2024

Matt was very helpful

Orgain
USA
Over 4 år bruker appen
Recharge svarte 20. mai 2024

Thank you so much for the shout out to Matt!

- Ty Bailey | VP of Services