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While the app is constantly upgrading it's capabilities (albeit still in beta for some newer features), their customer support staff are very responsive and helpful!
Appreciate your thoughtful review. We are continuing to grow and improve the platform and I am glad our support team has been responsive and helpful along the way.
- Ty Bailey | VP of Services
The app still needs some work, but best Technical Support Team. Always helpful and will go above and beyond.
Thanks for the shout-out! Our whole team appreciates your feedback.
- Ty Bailey | VP of Services
We run into a decent amount of issues with the app itself, but the support team is fantastic. Any issue I have had with Recharge has been solved quickly and professionally by the support staff!
Thank you for taking the time to leave your feedback!
- Ty Bailey | VP of Services
5 stars for the great support from Matt but 3 stars for not being able to manually input Subscription orders.
We appreciate your feedback.
- Ty Bailey | VP of Services
Our experiences with Recharge have been positive overall. Their support team is great and offers tips/suggestions that are super helpful. The app functionality is great and very user friendly.
We appreciate you taking the time to leave your feedback!
- Ty Bailey | VP of Services
Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.
We appreciate the review!
- Ty Bailey | VP of Services
I have never been a fan of this app...but I am warming to it since integrated checkout with shopify and chat support. Just had a great experience with support person Jaden Walker. Thanks
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Customer service team is excellent! Really proactive and quick with solving issues and providing assistance
Thank you for taking the time to leave us a review!
- Ty Bailey | VP of Services
The app has definite limitations, but customer service is prompt and very helpful.
We appreciate your feedback!
- Ty Bailey | VP of Services
I think this company is going in the right directions, I would have given it 5 stars, but there are still a few more "abilities" that they are working on. But have been told they are in the works. Customer Service is what has sold us on ReCharge, could not talk to anyone at most other "subscription services"
Thanks,
Will
Quilting Around