Recharge Subscriptions

Great app. Can be difficult to use at the time, but they have a great customer service and support team.

Good app - rather efficient for businesses wanting to set up subscriptions. Great possibilities of customization also.

Recharge seems to be the standard subscription app for Shopify. It does its job, but from the customer's point of view, it's not intuitive. We receive a lot of customer support requests asking for help changing ship date, flavor, etc. However, they are continually updating and it is improving. The customer support has been very good, but it does not always integrate as seamlessly as I would expect.

Probably the most UN - USER FRIENDLY app on Shopify. Customers find it hard to swap, pause, cancel, items. Admin backend is terrible and backward, need 100's of clicks to make changes and have to do everything ONE BY ONE. Support is slow unless you PAY FOR PREMIUM SUPPORT. You should know the value of recurring orders is HUGE for online stores and you need to improve your over all interface. I have lost customers as they get frustrated to use the customer account management system, its terrible

Affordable, easy to use, professional look. The customer service and technical support teams responded very quickly after submitting a couple of tickets and were very helpful in assisting with the issue I was having.

We converted to Shopify 2.0 and worked with your team, specifically Matt A., to make sure everything transitioned smoothly. We had to reset our system but everything worked out great!

ReCharge has made it easy for us to offer subscription shipping to our customers. The only features I'd like to see in upcoming releases are: - Full multi-currency support (in the works)
- WYSIWYG editor to updating email notification templates
- A more intuitive way to offer free shipping for subscribers only

Easy to use App to set up subscriptions. I had a minor issue regarding my theme and their support was able to fix it quickly and efficiently. I highly recommend this to any shop owner!

One of the best Apps for subscriptions with many more features like third-party app integration, flows, etc.

The app support experience is also good.

If I could give it 0 stars I would. Where to start. A - If you plan to use this with shopify checkout - find something else. It simply does not work, causes major bugs and here is the best part. THE SUPPORT IS NON-EXISTANT. Save yourself time, money and headaches and go with a company that's built something that works with Shopify!