Recharge Subscriptions

The app is easy to set up and if there are issues the team is very responsive. The interface can be a little convoluted to navigate and we don't have options to set proper discount percentages unless we create a coupon from within the app. The out of the box implementation inserts certain text in areas where it's not needed and there is no edit functionality to modify. Other than that it's been helpful in testing out the viability of a subscription program.

The entire app stopped working completely without any warning and every single one of my customer orders is not being processed correctly. This app has negatively impacted my revenue and customer service and the level of support is not helpful. I have been trying to troubleshoot this issue for weeks on end and it's still not resolved. Recharge will not even tell me what went wrong to cause this in the first place. I DO NOT recommend this app.

We're using this app to help capture repeat orders and it's doing very well for us. The support team is very helpful with all our concerns and issues.

I had a great experience working with Nick from e-Shop Genius. I needed to troubleshoot some coding for my subscription checkout and he was very responsive and helped me find a solution.

Very happy with the customer support received when I had an issue with my shipping options. Highly recommended!

Patrick did a great job by quickly helping us resolve the problem we experienced. We appreciate his efficiency and professionalism. Thank you!

We've been using this app for 2 years aprox and we really like it. It has everything you need to manage subscriptions. Support team is really good.

Recharge have been great partners to have and a great team to work with. Excited to keep innovating together and offering more convenient subscription offering to customers.

We are a small business and sometimes our ability to implement ReCharge is limited so we use their customer support for help. We recently got help from Milutin at ReCharge and he was fantastic as are all their people. They never fail to make things happen for us.

App was really easy to set up and integrate with our store. I'm currently using the free plan but it's working well out of the gate. We've had a few subscriptions processed already and it's a seamless experience. That said, as an FYI we've run into 2 issues because of our unique store setup: 1) No ability to have the subscription purchase price reflect different currencies (our site uses a currency selector). Subscription are priced based off of the main currency. ReCharge says the only way to avoid this issue is to have duplicate sites showing different currencies. 2) For our products we have a dropdown where the customer can choose to buy 1 or 2 of the same item. When a customer buys 2, there's a 10% discount. For our subscription we offer a 15% discount. When a customer selects to buy 2 items, the 2-item subscription cost is discounted off of the already discounted 2 items cost, so effectively there's a double discount. Wish it could be discounted off of a regular price or we could disable subscription option for the 2-item purchase.