Recharge Subscriptions

App works great (though I don't like having to dig inside the apps every time to get it, wish it was connected to shopify in a more user friendly way. also having to duplicate products is kinda weird visually). but all in all been very satisfied and a huge upgrade from what we were doing on woocommerce. And, had a support issue that Ronnie nailed! Thank you!

Robust app with all the required integrations with our Shopify store. Justin and the support team in general were of great help switching over and maintaining our subscription services. Would recommend to anyone looking to switch to or improve subscription services. Thanks!

I can always count on ReCharge to quickly answer and to execute accurately. Thanks for all your help!! Alicia J & Nevena were a great help this week.

We've been partnering with Recharge for a few years, and they've come along way. Recently they've made a lot of strides in amplifying their technical capabilities. They've listened to our needs as a brand and provide awesome customer support for our team! Would definitely recommend.

This review is for the fantastic support experience we had with Juan C. We had an urgent payment issue that was complicated but Juan immediately got to the root of the issue. Not only was the issue identified but he went above and beyond to fully explain all of it to us, making sure we understood and patiently explaining further if we didn't. He was extremely knowledgeable and had impeccable communication that made the resolution of a headache into an efficient and smooth experience.

Juan’s exceptional clarity in every step of the resolution process ensured that we were never left in the dark. His dedication to answer all our questions, and answer them in a timely manner was beyond impressive. He is a testament to the gold standard of recharge support. Highly recommended!

Christian was awesome - he was super fast, fixed my problem entirely, and provided really exceptional and personal service.

Tech support has always been on point. Not only are they knowledgeable and efficient with solutions, they are also friendly and a pleasure to work with; you don't need to be a techie to talk to their techies to achieve perfect results. Today I worked with a tech consultant named Maryam and she exemplified everything I described above.

Quick responses

We use Recharge to handle the rebillings of our rolling beer club memberships both quarterly and annually. Hats off to our account manager Gordon C. for holding our hands through the complexities specific to our business and for identifying improvements in our process as we move forward. Great customer service and knowledge.

My questions always get answered quickly and Shayaan is lovely to deal with and always helps out when I need assistance.