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Customer service on point. Very responsive and helpful. Assistance was provided quickly and accurately.
Responsive and helpful. Provided additional information and resources why issue is happening. Thank you!
Very good Help ! Recharge team helped me very quickly to solve my issue. They are super nice and helpful.
Amazing application which has been great for us capturing subscriptions on the website. Excellent support from the team too!
Just getting started with Recharge, but great so far, and support was very patient and helpful in answering a number of detailed questions based on our use case.
I contacted Recharge regarding an issue appearing on my website with the integration of the subscription app. Their customer service is amazing. They responded timely and fixed the issue.
Quick customer service. My issues got resolved in a minute. very handy app. I will recommend it to others
Customer support is great! I've heard directly from customers that they love the convenience and flexibility of subscriptions.
I've had a pretty poor experience with Recharge. They charge you for all sorts of features including customer support. We've been using Recharge for our subscription offering for the last 2 years. They recently changed how the customer portal looks, you used to be able to customize how this page looked so it was on-brand and matched the rest of the site. Without any notification, they've changed it completely. It can't be customized with brand fonts or colors - so it looks really awful. They now require you to upgrade to customize this page, $300 a month. Pretty crazy. I'm actively looking to switch to another app for our subscription products.
The app always works fine. Support is always in real-time, very professional and result focused. Very fair in pricing and accommodative. Special thx to Gordon