Avaliações (1.763)

Classificação geral
4,5
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
19 de abril de 2021

Jessie M has been an amazing help with some of our questions regarding bulk updates for our subscription items. Overall, the app is easy to use and we have nothing but good things to say about the service we got from Jessie recently - would highly recommend!

Panhandle Weight Loss Center
Estados Unidos
Mais de 1 ano usando o app
28 de março de 2022

We had a strange problem with orders getting stuck in Pending. Kiki from Tech Support was really excellent- she followed up with their development team to resolve the problem, and checked in with me multiple times after it had been fixed to make sure there were no further problems. Very impressed.

My Supper Hero
Reino Unido
Mais de 1 ano usando o app
9 de novembro de 2020

It took some work getting started with setup, but once we figured things out, the ReCharge staff was very helpful.

The Purr Package
Estados Unidos
Mais de 1 ano usando o app
28 de janeiro de 2022

I haven't used the app much yet, but the help crew has been super helpful so far as I am trying to set everything up.

Swelter Coffee
Estados Unidos
Mais de 1 ano usando o app
7 de abril de 2022

The support was awesome and quick! Needed some help with Recharge and Shopify integration and I was given a clear instruction and assistance.

Teestimony Brand
Estados Unidos
Mais de 1 ano usando o app
14 de março de 2021

Alicia J. with ReCharge was so helpful! She replied to me over the weekend, when I didn't expect to hear back until Monday. Not only did she quickly help me out, she confirmed everything was working on Sunday morning! Before I even logged into my laptop, she had proactively checked my account to make sure the changes were made effective. I love ReCharge and have had nothing but success using this application! 12/10 would recommend.

Copper Paws
Estados Unidos
Mais de 1 ano usando o app
20 de julho de 2023

VERY DISSAPOINTED - After seeing the greedy change to pricing!

We have been using Recharge for nearly 2 years, and thought the prices were ok... though already not cheap. To now hear that the prices are being changed from "0 per/m with a 1% + 10¢ per transaction" to "$99 per/m with 1.25% + 19¢ per transaction fee" is mind-blowing.
Obviously, these guys don't care for their current customer base, especially the smaller businesses.

Na'vi Organics
Reino Unido
Mais de 1 ano usando o app
Recharge deixou uma resposta 24 de julho de 2023

We’re sorry to hear this feedback. We did not make this decision lightly and the change will not impact your business until January 1, 2024. If there is anything else we can do to help during this time of transition, please reach out to us.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

22 de julho de 2021

Alicia and Matt from Recharge were super helpful in getting me set up with payment and checkout for my Shop. Thank you so much!

Thriving Bites
Estados Unidos
Mais de 1 ano usando o app
1 de abril de 2022

Recharge is a dependable subscription app for Shopify stores. Customer support including Hazel and Robert are great. You can tell Recharge is listening to feedback and working to implement solutions to issues encountered.

The Coffee Bean & Tea Leaf® Online Store
Estados Unidos
Mais de 1 ano usando o app
Data de edição: 8 de julho de 2021

Troy is amazing and incredibly helpful! He knew exactly how to help me and was very thorough with his instructions. He responded fast to my inquiry and I could not be more grateful! ReCharge has excellent customer service overall and has been incredibly helpful when we need to update things in our system. They are happy to set up calls with us for extra assistance and help our business run successfully.

Leaf'd Box
Estados Unidos
Mais de 1 ano usando o app