Avaliações (1.768)

Classificação geral
4,5
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
20 de junho de 2023

From onboarding to support, Recharge has been a great tool for our subscription-based business. Support is outstanding and they are able to prioritize tasks when multiple requests are submitted—a rare feat for a Shopify app. There are cheaper solutions out there, but with Recharge you get what you pay for. As long as they continue providing excellent support and best of class subscription features, we'll be customers.

Honest History
Estados Unidos
Aproximadamente 1 ano usando o app
Recharge deixou uma resposta 27 de junho de 2023

Thank you for the kind shout out to both our app and the support team behind it!

- Ty | VP of Services

3 de fevereiro de 2022

Excellent customer service from Sarah to an existing customer - resolved an email ticket within an hour

Harvey Shop
Reino Unido
Aproximadamente 1 ano usando o app
25 de maio de 2022

Great app for subscriptions to grow our wine club. They keep adding new features that makes it easier to manage subscriptions.

SYLTBAR.com
Estados Unidos
Aproximadamente 1 ano usando o app
2 de fevereiro de 2023

Recharge has the best customer service ever! They are so quick and helpful. We have a high volume of subscriptions and have run into some issues and the team, especially Juan C., have been very hands on in helping us come up with a temporary solution.

EVER
Estados Unidos
Aproximadamente 1 ano usando o app
Data de edição: 1 de julho de 2021

Sydney just gave me the best customer service ever, I have to say I am more than impressed as she was fast, polite and to the point. I have my issue solved in minutes!!! The rest of Shopify companies should learn from the team at Recharge as they are simply TOP

LaPatataInteligente.com
Espanha
Aproximadamente 1 ano usando o app
22 de julho de 2021

I had a great experience this morning with recharge chat support! Snežana A. went above and beyond in helping a new user navigate all the questions I had and any issues I was having with my subscription service. You are very lucky to have a representative like Snežana A.

The Caterpillar Tree
Estados Unidos
Aproximadamente 1 ano usando o app
14 de setembro de 2021

Very helpful resolving my issue of removing some unneeded code on the login screen. Also timely in response.

SoulKu
Estados Unidos
Aproximadamente 1 ano usando o app
3 de abril de 2023

Does what it says and we have been very happy so far and the team has been accommodating with helping us grow our subscription program.

Dermelect Cosmeceuticals
Estados Unidos
Aproximadamente 1 ano usando o app
Recharge deixou uma resposta 10 de maio de 2023

We are glad to hear that you've had a positive experience with Recharge thus far. Thank you for the five stars!
- Ty | VP of Services

19 de maio de 2022

During the pandemic we wanted a quick and affordable solution to add a subscription service to our coffee website, we were recommended Recharge and have been delighted at how it's increased our direct to consumer business. On initial set up, we hadn't achieved full integration with our customers' regular accounts but the Recharge Support team were brilliantly responsive and helpful. I dealt with the same agent throughout and she went above and beyond to help us get the fix we needed and optimise the associated webpages and email notifications. An unexpectedly personal and great customer service experience.

Raw Bean Coffee
Reino Unido
Aproximadamente 1 ano usando o app
Data de edição: 6 de outubro de 2021

I use the app for a monthly ribbon subscription box and it is so easy to navigate. Help response times are super fast and reps are so helpful!!

YiaYia's Nook
Estados Unidos
Aproximadamente 1 ano usando o app