Avaliações (1.862)

Classificação geral
4,6
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
8 de janeiro de 2024

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.

Kibo Foods
Estados Unidos
Mais de 3 anos usando o app
Recharge deixou uma resposta 16 de janeiro de 2024

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

Data de edição: 1 de julho de 2024

Great app, runs very smoothly, intuitive to use and support staff are SO helpful, especially Roberto + Nena!

All About Kombucha
Irlanda
Aproximadamente 1 ano usando o app
Recharge deixou uma resposta 8 de abril de 2024

Thank you for taking the time to leave us a review!

Ty Bailey | VP of Services

16 de novembro de 2023

I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.

Sir Wilfred's Coffee of Maui
Estados Unidos
Mais de 5 anos usando o app
Recharge deixou uma resposta 20 de novembro de 2023

Thank you so much for the five star review! We're glad to hear about your experience with Jaden!

- Ty Bailey | VP of Services

6 de fevereiro de 2024

Best in the biz. We have had so much success with the Recharge Subscriptions app and just transitioned the app to our new Shopify 2.0 instance. We could not have achieved the growth or level of user experience on our D2C site without them, and the support team is always a pleasure to collaborate with.

NOKA
Estados Unidos
Aproximadamente 8 anos usando o app
Recharge deixou uma resposta 12 de fevereiro de 2024

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

5 de março de 2024

We have been using recharge for quite some time now. The old pricing structure meant that they took a % of sales. The new pricing structure is still a % of sales plus an added monthly charge of £140 - this can quickly add up.

The email for the price increase justified this with the addition of new features - OK, that seemed fine.

The new features are at an EXTRA cost.

I'm not sure what happened with this company but i feel this is unjustified.

Maybe they were bought and the new owners thought they would ad these extra charges to recoup their initial investment as fast as possible.

I will be leaving recharge very soon which is sad due to the great service i used to receive.

I feel its a classic case of get customers by offering a good deal then sting them in the future by hiking prices. A sign of the times i'm afraid.

If you are reading this and want to avoid paying these awful charges then check out Appstle. Their pricing seems fair and benefits both parties involved.

SLEEPALPHA™
Reino Unido
Quase 3 anos usando o app
Recharge deixou uma resposta 21 de março de 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

1 de abril de 2024

No way to get rid of this useless app and they have been charging me on the sly a $99 fee for months on end when I’ve removed all my products from their site months ago!

The Soap Scientist
Estados Unidos
Mais de 1 ano usando o app
Recharge deixou uma resposta 8 de abril de 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

27 de março de 2024

Great support team! Highly responsive and shows great follow-through with any issues.

Grounds & Hounds Coffee Co.
Estados Unidos
Mais de 5 anos usando o app
Recharge deixou uma resposta 8 de abril de 2024

We appreciate the review!

Ty Bailey | VP of Services

20 de março de 2024

So happy swapping over to Recharge, right from the start the team has been helpful and our Implimentation manager Jairus was helpful from onboarding to going live. Knowing I can reach out 24 hours a day to the team if I have an issue is one of the biggest bonuses.

White Horse Coffee
Austrália
Aproximadamente 2 meses usando o app
Recharge deixou uma resposta 25 de março de 2024

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

15 de dezembro de 2023

Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective as well. Excellent, efficient service with a resolution completed within the initial contact. Keep up the great service!

I.E. Green Tea
Estados Unidos
Aproximadamente 4 anos usando o app
Recharge deixou uma resposta 19 de dezembro de 2023

Thank you for leaving a review and for the shout out to Mallory!

- Ty Bailey | VP of Services

31 de janeiro de 2024

Recharge is a terrific app that has continued to improve. We've used this integration for years and it has worked wonders for our business and growing our subscriptions. Their customer support team is phenomenal as well. Everything from the integration, the service, the platform evolution, to the staff is top-notch. Highly recommend using this app and their services for your business!

MOSH
Estados Unidos
Quase 3 anos usando o app
Recharge deixou uma resposta 12 de fevereiro de 2024

We appreciate the five star review! We're glad to hear about your positive experience.

- Ty Bailey | VP of Services