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We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!
We appreciate you leaving a review!
- Ty Bailey | VP of Services
Fast response. Comprehensive and has supported sales growth.
-Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!
Thank you for your review!
- Ty Bailey | VP of Services
Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.
We appreciate your review!
- Ty Bailey | VP of Services
Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Taylor was wonderful and most supportive. I appreciated his quick response and ability to resolve my issue, which made our customer extremely happy!
Thank you for the five star review - and the shout out to Taylor!
- Ty Bailey | VP of Services
very helpful with tutorials so I can then help customers on my own
Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend.
We appreciate the review!
- Ty Bailey | VP of Services
Support is incredibly helpful when issues arise, which is rare and typically user error on our part! Subscriptions have helped us maintain our customer base a lot!
Thank you for taking the time to leave a review - and for the shout out to our support team!
- Ty Bailey | VP of Services
The team member did a great job looking into my query, professionally responding with all the necessary information and fixing the problem. Was very helpful.
Thank you so much for taking the time to leave a review!
- Ty Bailey | VP of Services
We've had Recharge for about a year now. It was a bit of a bumpy start, but it app works so well, and really adds value and convenience for our customers - and saves a ton of time for our customer service team so they're not constantly fixing glitches. The support team is very responsive and helpful as well. We're loving it. Thanks!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services