Avaliações (1.914)
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My customers haven’t been able to subscribe since the update and recharge price went up but I’m not seeing the benefit , also I did the upgrade multiple times and the day the switch happened I was notified I had not successfully done the switch. Not impressed
Amazing customer support if you need it and a very handy app. Highly recommend.
We appreciate your review and shout out to support!
- Ty Bailey | VP of Services
Juan was extremely helpful in resolving the problem we had.
Thanks again for the assistance.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.
We appreciate your feedback and the five star review!
- Ty Bailey | VP of Services
Got on a live chat with Jaden Walker in minutes and was able to resolve my issue with shipping charges quickly and smoothly. Went above and beyond to help in regenerating all of our current orders to match the updated settings!
Thank you for your review and shout out to Jaden!
- Ty Bailey | VP of Services
Since 2018, we’ve relied on Recharge, but the unexpected price increase and the lack of care and communication with our business have diminished its value. Like many others, I was not informed of the planned price hike, and the dismissive response I received when I inquired confirmed that it was time to move on. This rating reflects the poor service and communication. When we first started offering subscription services, there weren’t many great options available. Fortunately, there are now more affordable and customer-oriented alternatives that allow us to move forward without Recharge.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Great integration with Shopify. Easily customisable. Great Support
ReCharge continues to be an excellent product for us! We have been using the ReCharge App for nearly a decade and have been extremely happy. Customer support and communication has always been excellent! Highly recommended.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Whenever I am stuck on Recharge and can't find something the helpdesk is always super helpful and gets me the information I need :)
We appreciate your review!
- Ty Bailey | VP of Services
Recharge support reached out within 24 hours and resolved the issue for us.
We appreciate you leaving a review!
- Ty Bailey | VP of Services