Avaliações (1.763)

Classificação geral
4,5
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
28 de outubro de 2021

The customer service team is amazing. Matt, specifically, gave me over-the-top great service until I fully understood the issue my customers were experiencing. The app is great. 4 stars only because access to the subscription portal for customers can be wonky if the proper settings aren't enabled from the get-go. Talk to a customer service person first : )

Pass the Honey
Estados Unidos
Mais de 2 anos usando o app
Data de edição: 25 de março de 2022

The application itself is very good when it comes to subscription type purchases. The only thing which's actually a negative is that when an "export" of cancelled subscription is made, it's given in "in full" As in there's no option to select the date for which you want the export to be given. Thanks.

SIMFORT ONLINE STORE
Estados Unidos
Mais de 2 anos usando o app
23 de fevereiro de 2022

So far the set up has been relatively easy. I would appreciate more visual instructions for setting things up. Breanna was super helpful and kind in answering my questions.

Vinyl Wine
Estados Unidos
Mais de 2 anos usando o app
15 de fevereiro de 2022

The app is a little bit confusing with its features - it's not as straightforward. However, the customer support is amazing and quick and resolved my query quickly 5 out of 5.

cuddlies.co
Austrália
Mais de 2 anos usando o app
3 de junho de 2021

Helpfull customerservice. The features requested was not avaiable. However the customer service was quick to offer other tools.

Craft Makers Collective
Dinamarca
Mais de 2 anos usando o app
25 de abril de 2021

I use this app to sell products by subscription. It's easy to set up and the support team has been very helpful thorough out!

Soun
Suécia
Mais de 2 anos usando o app
Data de edição: 16 de julho de 2021

Consistently improving the app, and since we've upgraded to have live chat as an option, customer service has been much quicker.
Recently chatted with Dalia which was a great experience.

O2 Wholesale Store
Estados Unidos
Mais de 2 anos usando o app
27 de outubro de 2021

Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.

her1
Alemanha
Mais de 2 anos usando o app
27 de abril de 2021

The system is a bit slow to work with, but I'm a fan of the chat customer service function. They're always super fast to respond and clear up my issues, no matter the complexity. Latest, I got amazing assistance from Nevena J. from the customer support team

EAT GRIM
Dinamarca
Mais de 2 anos usando o app
Data de edição: 26 de julho de 2022

Very good Help ! Recharge team helped me very quickly to solve my issue. They are super nice and helpful.

D+ for care
França
Mais de 2 anos usando o app