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Juan C. stepped in on our support ticket and made himself available immediately. With his help and expertise, a weeks long issue was resolved in a single session. Boom.
It's the level of support you'd expect from a partner (like Recharge) and hope you can get when it's needed most. Thanks 1,000,000, Juan!
The customer support is incredibly reactive and efficient! Also, the app is constantly improving its features to perfectly match the needs of its users, good surprises. Thanks a lot!
I use this app to provide a monthly subscription to my customers. It works very well and any time I have an issue they are quick to help. They are very nice, friendly and most important they are knowledgeable about their product and very quick to help.
Mikey in customer service was fantastic. Much appreciated. The app is great, never have major issues that customer service doesn't help me quickly resolve.
Easy to use and excellent customer service! Our recurring business has continued to grow and grow with this app.
Great features, great support! Serviced by Nikola. Recharge has helped us acquire and retain a ton of regular customers.
Very solid and continuously improving product. Meets our needs and their team is always available and approachable for any issues.
Went to the support with an issue, after a few messages I was able to understand perfectly what I had to do to sort the issue
Jaden specifically has made the experience from transferring Recharge to Shopify checkout an absolute breeze. Jaden was extremely communicative, technically skilled and patient. I feel so lucky to have been assigned Jaden at time of transfer. I seriously couldn't ask for better support.
Amber & the Recharge team were very quick and efficient to correct a problem we were having to reactivate subscriptions. They communicated with me quickly and efficiently to get the problem corrected.