Avaliações (1.776)

Classificação geral
4,5
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
8 de setembro de 2022

I had a great experience working with Nick from e-Shop Genius. I needed to troubleshoot some coding for my subscription checkout and he was very responsive and helped me find a solution.

Southern Home Bakery
Estados Unidos
Aproximadamente 3 anos usando o app
23 de julho de 2021

Very happy with the customer support received when I had an issue with my shipping options. Highly recommended!

Bear Essence Tooradin
Austrália
Aproximadamente 3 anos usando o app
29 de abril de 2021

Patrick did a great job by quickly helping us resolve the problem we experienced. We appreciate his efficiency and professionalism. Thank you!

Wild Willies
Estados Unidos
Aproximadamente 3 anos usando o app
31 de janeiro de 2021

We've been using this app for 2 years aprox and we really like it. It has everything you need to manage subscriptions. Support team is really good.

Let's cook
Espanha
Aproximadamente 3 anos usando o app
Data de edição: 31 de março de 2022

We are a small business and sometimes our ability to implement ReCharge is limited so we use their customer support for help. We recently got help from Milutin at ReCharge and he was fantastic as are all their people. They never fail to make things happen for us.

Sushify Meal Kits
Estados Unidos
Aproximadamente 3 anos usando o app
6 de novembro de 2020

Recharge have been great partners to have and a great team to work with. Excited to keep innovating together and offering more convenient subscription offering to customers.

smol
Reino Unido
Aproximadamente 3 anos usando o app
Data de edição: 6 de maio de 2021

App was really easy to set up and integrate with our store. I'm currently using the free plan but it's working well out of the gate. We've had a few subscriptions processed already and it's a seamless experience. That said, as an FYI we've run into 2 issues because of our unique store setup: 1) No ability to have the subscription purchase price reflect different currencies (our site uses a currency selector). Subscription are priced based off of the main currency. ReCharge says the only way to avoid this issue is to have duplicate sites showing different currencies. 2) For our products we have a dropdown where the customer can choose to buy 1 or 2 of the same item. When a customer buys 2, there's a 10% discount. For our subscription we offer a 15% discount. When a customer selects to buy 2 items, the 2-item subscription cost is discounted off of the already discounted 2 items cost, so effectively there's a double discount. Wish it could be discounted off of a regular price or we could disable subscription option for the 2-item purchase.

Doppeltree
Estados Unidos
Aproximadamente 3 anos usando o app
21 de agosto de 2021

This app has been a great addition to our customer's shopping experience. I would definitely recommend it.

Good Medicine Beauty Lab
Estados Unidos
Aproximadamente 3 anos usando o app
4 de junho de 2021

I was skeptical about no phone support for the issue I was having but the customer service rep/tech who helped me was quick in responding via email, super clear in her instructions, and knowledgable about how to help me resolve my issue. Very happy we worked it out with no problems.

Hat & Beard Press
Estados Unidos
Aproximadamente 3 anos usando o app
16 de fevereiro de 2021

The team at ReCharge is super helpful and patient. They're always swift to respond and we take a lot of comfort in knowing that their support team is available to help us navigate the app and any new implementations. Sukhman & Jessie M helped us test out a new subscription and ensure a seamless launch. We've relied on the assistance from the customer success team and have been pleased (since 2018) with their level of support and responsiveness.

Craft a Brew
Estados Unidos
Aproximadamente 3 anos usando o app