Avaliações (1.777)

Classificação geral
4,5
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
6 de março de 2023

ReCharge are always super fast at responding to any problems we have! Nena has been really helpful today - sorting a problem with one of our customer accounts with no issues and answered all my questions very quickly!

OddBalls
Reino Unido
Quase 3 anos usando o app
7 de novembro de 2023

Top tier app for managing simple and complex subscriptions. Our team was able to integrate Recharge very quickly and it handles a number of complex edge cases. Their support responds within 12 hours as well!

Lights Off
Estados Unidos
9 meses usando o app
Recharge deixou uma resposta 15 de novembro de 2023

Thank you for taking the time to leave a positive review of your experience!

- Ty Bailey | VP of Services

13 de fevereiro de 2023

Nick from e-shop genius was absolutely amazing to work with, very responsive. The amount of support I received was amazing!

Wild Orchard Regenerative Teas
Estados Unidos
Quase 3 anos usando o app
Data de edição: 5 de março de 2021

They always have the answer for any question we have, code-related or straightforward. If they do not, they will work towards finding one.

The Very Good Butchers
Canadá
Quase 3 anos usando o app
7 de abril de 2021

ReCharge has been pivotal in offering our customers customizable subscription options. They are easy to work with, quick to respond (we utilize an upgraded option for quicker reply time), and offer a very intuitive software.

Silk + Sonder
Estados Unidos
Quase 3 anos usando o app
23 de junho de 2021

It is great! It is super user-friendly, easy customization, and customer support... oh, they are adorable, fast, and very kind! Highly recommended!

NativePath
Estados Unidos
Quase 3 anos usando o app
14 de agosto de 2021

I was shocked but grateful that there was someone there to answer my questions and help troubleshoot issues with my shop on the weekend and late night. My issues were resolved and concerns addressed. I really appreciate this help with dealing with my subscriptions.

VinVonAly
Estados Unidos
Quase 3 anos usando o app
6 de setembro de 2022

We use Recharge to process monthly and yearly charges as part of our membership program. Everyone we've worked with has been great help, especially Gordon. Recharge is easy to navigate for customers and for us on the backend. The few times we've needed help with something we have received it in a timely manner.

Minky Couture
Estados Unidos
Quase 3 anos usando o app
Data de edição: 7 de fevereiro de 2024

We initially had issues with the app and our ability to view customer information within shopify. I am happy to report that ReCharge DID fix the issue and we are now able to do all of the functions through shopify as promised. This app is very user friendly for the end user and places automatic subscription orders while sending customers a notification with time to allow them to increase, reduce, swap, cancel, or update before each order is placed. It also allows us to adjust the order for the customer as they sometimes request. I've gone from frustrated to impressed. I thank ReCharge for working out a fix and for sticking with it. This review update is my thanks for their hard work and for making it happen.

UPDATE: 2/7/24: After several years of recharge use, recharge has gone from a fee structure designed to make money with you as you grow, to a structure designed to make money off of you. With an increase of over 1000%, even good customer service like described above, does not compensate for corporate greed. Goodbye Recharge.

Blue Craft Coffee Roasters
Estados Unidos
Quase 3 anos usando o app
4 de janeiro de 2021

The support is fantastic and super quick. I've needed help several times, and their response time always amazes me. Very few companies offer this type of service.

BirDelicious! Origins Wild Diet®
Estados Unidos
Quase 3 anos usando o app