Avaliações (2.116)
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Wilson was so helpful while we added the Referrals Program to our site and connected it to Klaviyo so that the unique Recharge links for each customer appeared in the individual Klaviyo emails. He always replied promptly, listened to my exact questions and offered me solutions, even sending screen shots and movies.
Thank you for such a detailed review. I’m glad Wilson was able to support you through the referrals setup and Klaviyo integration with clear guidance and responsiveness.
Ty Bailey | VP of Services
Modules are built in a intuitive user-friendly way. Recharge offers several modules beyond subscriptions including cross-sell, up-sell in both the shopping cart, checkout and post checkout. After transitioning all cross-sell functions from another solution to Recharge we have been satisfied with the results and the ability to manage all subscription and cross sell activities within one app which has streamlined our operations.
This is great to hear. I am glad the modular approach and unified tools have helped streamline your subscription and cross sell operations. Thanks for sharing such a thoughtful review.
Ty Bailey | VP of Services
Roberto was extremely helpful in answering my questions (and I had a lot)! Very patient and kind, and talked me through everything so it was easier to understand. They sent screenshots of everything they were explaining, and even ran a test scenario for me! Learned a lot and will be taking stuff back to my team. Thanks so much for your help!
This is wonderful to hear. I’m glad Roberto took the time to walk through everything clearly and provide thorough support. We appreciate you taking that knowledge back to your team.
Ty Bailey | VP of Services
Arlon provided excellent support during the implementation of our Subscription Program. He was consistently responsive, attentive to our specific requirements, and proactive in offering clear and effective solutions.
Thank you so much for this thoughtful review! Arlon is exactly the kind of teammate we love to brag about and knowing he showed up for you throughout your entire subscription implementation with attentiveness and proactive solutions is so wonderful to hear. We wish you all the best with your subscription program and we're here every step of the way!
Our company just underwent an incredibly complex merging of multiple websites across Shopify, BigCommerce and NetSuite platforms which involved migrating subscriptions from all three into our unified Recharge account.
We worked with Vinse R. from Recharge and he all but held our hand through the whole process. He made each step very clear, answered all of our many (sometime tedious) questions quickly and completely and in general performed on behalf of Recharge like he was part of our own internal team.
We would give Vinse 100 stars if we could!
This is incredible feedback. Thank you for taking the time to share such a detailed experience. Vinse truly cares about the merchants he supports, and I am glad he was able to guide your team through such a complex migration with clarity and confidence. We are grateful for the trust you placed in us.
Ty Bailey | VP of Services
Always a great experience with Recharge. Their service and system is continously evolving - offering new features for our subscribers and their customer support is consistently stellar.
Thank you for this kind feedback. It’s great to hear the platform continues to evolve in ways that benefit your subscribers and that our support has stayed consistent.
Ty Bailey | VP of Services
Onboarding with Recharge has been so simple. The platform is super user friendly and our onboarding manager Vinse has been an absolute star! It's early days for us on Recharge but I am loving the experience so far.
This is great to hear. I’m glad onboarding has been smooth and that Vinse has been such a strong partner early in your journey.
Ty Bailey | VP of Services
Arlon and the migration team did an excellent job with helping us seamlessly move our clients from our old subscription platform to ReCharge.
We had a solid project plan and Arlon helped us manage risk by ensuring our go live dates are realistic and we were able meet our deadlines without a hitch. 10/10.
This is great feedback. I’m glad Arlon and the migration team were able to guide you through a smooth transition and keep everything on track from planning through launch.
Ty Bailey | VP of Services
We're loving this Recharge subscription app. Helps centralize our subscription management and customer experience from visit to purchase to post-purchase. Huge value add!
Vince was amazing at helping us migrate over. Definitely ask for him!
~Skin At Peace
This is wonderful to hear. I’m glad the platform has helped centralize your subscription experience and that Vinse made your migration smooth and successful.
Ty Bailey | VP of Services
John T Was amazing. I had some pretty crazy questions that involved my company, Shopify, recharge, and the customer. He made sure all of my questions got answered and I was able to fix and help my customer within one hour of chatting with recharge. 10/10 service.
This is fantastic feedback. I’m glad John took the time to work through all the complexity and help you resolve everything so quickly. Thank you for recognizing his dedication.
Ty Bailey | VP of Services