Recensioner (1 863)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
1 augusti 2024

We've been using the Recharge Subscriptions app for our business for a few years, and we've been overall satisfied with its functions, fairly seamless integration, and analytics capabilities.

The conversion process wasn't necessarily seamless, but the issues were minor enough, and easy to figure out. We did find the Recharge support staff to be fairly quick at responding, knowledgable, and above all, helpful in troubleshooting and providing solutions.

Bolt Coffee Subscriptions
USA
Mer än 5 år användning av appen
Recharge svarade 5 augusti 2024

We appreciate you taking the time to leave a review and feedback!

- Ty Bailey | VP of Services

13 augusti 2024

Nick from the e-shop Genius helped us uninstall this app easier by helping remove coding from theme.

Dushi Australia
Australien
Mer än 5 år användning av appen
Recharge svarade 26 augusti 2024

Thank you for your review.

- Ty Bailey | VP of Services

19 juli 2024

Courteous, professional and timely customer support. Much appreciated dealing with real humans in these times where AI has replaced customer service personnel in too many businesses.

InfoDefender
Kanada
Ungefär 3 år användning av appen
Recharge svarade 22 juli 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

2 september 2024

App super completa per la funzione abbonamento. Supporto veloce e disponibile. Metto 4 stelle perché al momento abbiamo problemi con gli abbonamenti attivi su prodotti esauriti (quando il prodotto va sold out, l'ordine si crea lo stesso).

SofidelShop
Italien
Ungefär 5 år användning av appen
Recharge svarade 16 september 2024

Thank you for your review!

- Ty Bailey | VP of Services

2 april 2024

Recharge has been a good app. There have been a few tiny glitches but the suppport team has been very timely with quick fixes and good communication.

If there were something to improve upon, more UX testing with "normal" users on customer side. Some of our customers are able to manage their subscriptions easily, but we still have a number who are confused and we help with our support team.

Alaska Gold Seafood
USA
Mer än 2 år användning av appen
Recharge svarade 8 april 2024

We appreciate your feedback!

Ty Bailey | VP of Services

29 februari 2024

I have never been a fan of this app...but I am warming to it since integrated checkout with shopify and chat support. Just had a great experience with support person Jaden Walker. Thanks

We Are Planet Hope
Kanada
Mer än 4 år användning av appen
Recharge svarade 4 mars 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

9 november 2023

Overall ReCharge is a very good app that provides the ability to offer subscriptions to our customers. The support team has also been very responsive and helpful in addressing any issues we have run into.

I do think that having some added customization/flexibility in the way bundles are set up and function as well as within the interface would be very beneficial and take the app to another level. Some things are a bit limited and have required workarounds.

Superior Provisions
USA
Nästan 2 år användning av appen
Recharge svarade 15 november 2023

We appreciate your feedback and for your time in leaving this review!

- Ty Bailey | VP of Services

4 oktober 2023

Recharge has caused me some issues over the years, but their support team really kicks butt. They've gone above and beyond to help make sure my issues have been corrected. I've been using their system for 4ish years now and I highly recommend them

Fisher's Popcorn
USA
Mer än 4 år användning av appen
Recharge svarade 16 oktober 2023

I'm glad to hear that you've had a positive experience with our support team and that they've been able to assist in resolving your concerns. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

9 januari 2024

I would recommend it. Great customer service and easy to use! Although, my clients tend to have a tough time canceling subscriptions that they ordered by accident.

EssenceTree
USA
Ungefär 2 år användning av appen
Recharge svarade 16 januari 2024

Thank you so much for your review and the feedback you've provided!

- Ty Bailey | VP of Services

25 januari 2024

The app has definite limitations, but customer service is prompt and very helpful.

Steampunk Coffee Roasters
Storbritannien
Mer än 7 år användning av appen
Recharge svarade 29 januari 2024

We appreciate your feedback!

- Ty Bailey | VP of Services