Recensioner (1 765)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
27 februari 2024

We recently migrated to Recharge and had a positive experience overall. Recharge stands out as a more professional solution compared to the two apps we used previously. Vinse, the implementation engineer, played a crucial role in making the migration as smoother as it could be. His support and guidance significantly reduced the stress associated with navigating the complexities of the process, especially since our case wasn't straightforward.

Partake Brewing
Kanada
4 månader användning av appen
Recharge svarade 4 mars 2024

We really appreciate you taking the time to leave a review! We're glad to hear you've had a positive experience and that Vinse was able to help.

- Ty Bailey | VP of Services

14 februari 2024

Without a doubt the best subscription app on Shopify.

Still has space for improvement, specially in regards to the Bundles feature. However Recharge has improved a lot in terms of adding new features the last year.

Scentmore
Danmark
Mer än ett år användning av appen
Recharge svarade 19 februari 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

21 maj 2024

Another victim of enshittification. Recharge increased monthly prices from zero to $100 and ruined what was a solid service.

Inspired Coffee Merchants
USA
Mer än 2 år användning av appen
Recharge svarade 3 juni 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

14 maj 2024

Matt was very helpful

Orgain
USA
Mer än 4 år användning av appen
Recharge svarade 20 maj 2024

Thank you so much for the shout out to Matt!

- Ty Bailey | VP of Services

4 april 2024

Great app, runs very smoothly, intuitive to use and support staff are SO helpful!

All About Kombucha
Irland
12 månader användning av appen
Recharge svarade 8 april 2024

Thank you for taking the time to leave us a review!

Ty Bailey | VP of Services

21 februari 2024

Vinse from the implementation team is the man! Vinse really worked hard and helped with integration from our old provider. Really happy with the switch.

Texas Butchers
USA
Mer än ett år användning av appen
Recharge svarade 26 februari 2024

Thank you for the shout out to Vinse and the five star review!

- Ty Bailey | VP of Services

29 februari 2024

I have never been a fan of this app...but I am warming to it since integrated checkout with shopify and chat support. Just had a great experience with support person Jaden Walker. Thanks

We Are Planet Hope
Kanada
Mer än 4 år användning av appen
Recharge svarade 4 mars 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

24 april 2024

Great customer service, love the app and all the features!

All-In Nutritionals
USA
3 månader användning av appen
21 februari 2024

Pros: Setup is straightforward, seamless integration with Shopify, support team is helpful and responsive!

Cons: Reporting and some customization is limited or not that intuitive. It's also a bit expensive

Kamana
USA
3 månader användning av appen
Recharge svarade 26 februari 2024

We appreciate your feedback and the review!

- Ty Bailey | VP of Services

Redigerat 20 februari 2024

Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.

Ma'at42 Life
USA
Mer än 2 år användning av appen
Recharge svarade 19 februari 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new