Recharge Subscriptions , 1 723 recensioner
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Great app. It was really easy to configure and the support is excellent. Would definitely recommend
App and configurations take a bit of getting use to however, their support team is great to work with. Javaughn was super speedy and helpful with getting a customer set up properly.
It's done about half of what I expected it to. I switched to it from Bold Subscriptions V1 which was pretty awful. I was thinking that since ReCharge was the market leader, it would be better, but it's just given me different problems. Many of our subscribers didn't make it over, there's a lot of duplication of subscriptions on the ones that came over, and generally I still don't think the portal aspect is working. Also, despite being natively within the Shopify checkout now, it does not work with Local Pickup and Local Delivery functionality.
Thank you for your feedback. We aim to be the best platform to help merchants maximize the value of their customers, and feedback like yours ensures we are providing the best solutions on the market.
We’re sorry to hear you had trouble with your migration & tool accessibility. We have brought this to the attention of our team and will investigate further.
- Ty | VP of Services
Meredith was a fantastic help! We had a complicated problem and she was on top of it right away and worked until everything was resolved. I cannot say enough about how efficient and pleasant Meredith was to work with! Thank you for the first class support!
Reached out to ReCharge to assist with a portal login issue. Miley was very quick to assist & resolved it without any stress. Much appreciated.
I'm impressed with the tech support provided by Recharge. I had an issue and it was solved quickly and easily. Their tech support is easy to contact and that's a big plus!
Customer service is amazing, extremely responsive and very knowledgable. The main issues we ran into came down to implementation. We had to do a few customized builds and changes to accommodate our membership program and it is less than desirable but it does work and it is a good replacement fix until we can figure out a better way with the Recharge team. So far we are happy with this option!
I've been using Recharge for a few years. They are always improving their backend and are quick to reply with customer service.
Great app, great customer service. Took me about 1 hour in total to setup everything, add products, and then test. Got into some trouble but customer service (Milutin) helped me right away and solved the issue.
Recharge helped me to setup a homepade product widget, really appreciate the fast turnaround, thank you!