Recharge Subscriptions

Great customer service - Bryan Nguyen and Vincent have been super helpful and responsive; vital for our ecommerce biz!

Despite the app not being a perfect fit for our flows (it doesn't play nicely with all ERPs), Bryan took the time to walk me through some scenarios and provided me with the in-depth technical information needed for us to make our next steps. Really excellent support!

On one occasion Owais has provided me with useful guidance. Another time, Damien has been of great help and has even made a video to show me on to perform a certain activity step by step. I appreciate their support staff.

ReCharge is very powerful app with brilliant integrations to key platforms like Shopify and Klaviyo. ReCharge support is always extremely helpful and special shout out to Gordon, a brilliant account rep helping me optimize our entire subscription performance.

Brilliant, brilliant, brilliant!!!
Always super helpful and supportive and quick to respond. Thank you so much!

I can't say enough good things about Recharge! Easy set-up, simple navigation in the admin portal, great 'help' articles. Our customers can easily manage their subscriptions (we use the Novum theme), and Recharge is always adding great new features.

But most of all, their support staff is stellar - very thorough, and they always include screenshots. Highly recommended.

Pro tip: make sure to enable cc of all customer notifications to a folder in your inbox. This has really helped us out when disputing chargebacks.

Great App. Have been using if for a 12 months and find it super helpful. Really helpful customer service also.

Chantz provided wonderful & prompt support -- he made both my life and that of our customer's so much easier!

Jessie M was a huge help from customer service. Recharge in general has been a big help to us. Thanks!

We've been using this app now for over a year and its enabled us to offer our customers a really unique 'trial' experience that converts well because we don't need to go back to them for payment when they decide to proceed with the sale. The support is fantastic from both a integration perspective but also really helpful with some billing/payment plan confusion we discovered. I would highly recommend this app.