Recensioner (1 912)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
12 november 2020

The entire team is great. Quick responses and easy to understand instructions - even for someone like me who struggles with all things technical.

Coffee Snacks
USA
Mer än ett år användning av appen
16 september 2021

Very helpful in getting set up and good customer service. They actually listen to customer feedback and are always adding features and options. Makes having a subscription easy!

Pittsburgh Power
USA
Mer än ett år användning av appen
28 juli 2022

The Guided Launch process made migration easier than I ever would have expected. The support received from John in the Recharge Launch team was fantastic; fast response times, thorough explanations and flexibility to work across our timezones. We're looking forward to our customers experiencing the improved customer portal and overall subscription experience, with the features that Recharge has available.

Seven Seeds
Australien
Mer än ett år användning av appen
7 december 2020

The customer service is excellent! Very fast, helpful response. My one challenge has been maintaining subscribers; seems to be a high turnover rate.

Willow & Birch Apothecary
USA
Mer än ett år användning av appen
17 augusti 2023

Had an odd issue on my site that was blocking customers from being able to subscribe. Taylor (chat host) went above and beyond to help trouble shoot the issue. He was able to get it fixed! So happy with this app and their customer service!

Bella Hue
USA
Mer än ett år användning av appen
Recharge svarade 29 augusti 2023

We are glad to hear that Taylor was able to assist with your inquiries. Thank you for taking the time out of your day to leave us a review.
- Ty Bailey | VP of Services

30 maj 2022

Wonderful app to handle subscriptions on Shopify. The support is also very good and experienced. All in all, good app

gettony.dk
Danmark
Mer än ett år användning av appen
20 februari 2022

Breanna W. was super helpful helping me solve a problem I had! So far my experience with recharge has been great and all the staff have been very helpful

Jyan Isaac Bread
USA
Mer än ett år användning av appen
Redigerat 22 februari 2022

100% recommend this app. The customer service isn't instant, but within a day and always very clear and easy to understand/follow. This has been a huge part of our business.

Eco. Cheeks
Australien
Mer än ett år användning av appen
Redigerat 2 november 2021

We're huge fans of Recharge & their support team! The platform works great. Their support team has helped bail us out of some really complex mixups in the past. Dalia & Jon's responses were always on time and extremely thorough. We really couldn't ask for more in a business partner! They clearly care about their CX and it shows :].

Love in Faith
USA
Mer än ett år användning av appen
7 maj 2021

We had an issue with the widget not showing up on our new theme, and then when it did show up on the listing, it was above the images. Ronnie and DJ did an excellent job of getting everything sorted out to us in about 24 hours. Great customer service!

Orion Coffee And Tea
USA
Mer än ett år användning av appen