Recensioner (1 920)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
19 juli 2021

Eduardo Mallmann from the customer support team was an absolute life saver! He fixed a bug that 2 teams of web developers could not! I offered to buy him a case of beer and he said he'd prefer a 5 star review for Recharge! They're an amazing team!

WeFreya
Kanada
10 månader användning av appen
2 december 2022

We've just started using the app, but so far we've gotten a ton of support from the Recharge team to get set up. They were so helpful during migration and answered all of our questions so well. Excited to implement all the features it offers!

Conscious Step
USA
10 månader användning av appen
8 februari 2021

Good ap, great customers service. Few teething issues but customers service usually fixes swiftly...

Buddy Bites
Hongkong SAR
10 månader användning av appen
Redigerat 2 juni 2021

*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.

DonPabloCoffee
USA
10 månader användning av appen
9 juli 2022

Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.

The Gut Co®
Storbritannien
10 månader användning av appen
29 mars 2022

I had a glitch and contacted customer service, which put me in touch with one of Recharge's engineers, Breanna. She connected me with an expert who was able to write a bit of code to solve my problem quickly and inexpensively. The whole experience was satisfying because the general standard that we merchants have come to expect from customer service is honestly quite low. These guys stood behind their product and helped me solve a problem, which means more sales for my store and more revenue for them. Yay!

Big Creek Coffee Roasters
USA
10 månader användning av appen
31 oktober 2022

Amazing customer service support team and app - they provided fast replies and went over and above to help with our migration from woocommerce to Shopify

Paw Pantry
Australien
10 månader användning av appen
5 januari 2021

Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.

ROY Kombucha
Tyskland
10 månader användning av appen
28 januari 2022

Thank you for the quick response. and helping solve the issue I was having quickly and professional.

Parakeet Slimes Shop
USA
9 månader användning av appen
5 maj 2023

The customer service was quick to follow up and resolved the issue! The agent was able to communicate and resolve the issue.

Grill Masters Club
USA
9 månader användning av appen
Recharge svarade 10 maj 2023

Thank you for your shoutout to our support team - and specifically to Sydney, the support agent on your ticket. Our team works very hard to ensure our merchants feel supported and that their business is in good hands.
- Ty | VP of Services