Recensioner (1 921)
Förfina
-
Efter omdömen
Better than I expected, including customer service. The app provides a lot of possibilities for how to reduce the churn rate and have happy customers.
Bryan was absolutely amazing as a customer service agent! I had a trouble setting up a workflow for a client and it was so hard to figure out where I had gone wrong. Bryan went above and beyond to help me resolve the issue(s) we were having and get it working immediately for our customers.
Recharge has an excellent support team. Vincent answered all my questions quickly and professional
Thank you for taking the time to leave a five star review - and for the shout out to Vincent!
- Ty Bailey | VP of Services
Customer service is great. They have a fast response time and they gave me the info I needed. Thanks Hector!
Great app and fast assistance! Didn't think I would receive a response that quick since we are on the free plan, but we did!
So far it's been great and the support I received (especially from Vuk) has been great. I wasn't sure we'd be able to import old prepaid orders but we have, which has been a huge, huge help. Really impressed so far.
Usamos Recharge para servicio de suscripción a nuestra tienda de té. Es muy fácil de instalar y de configurar. Y el servicio de soporte es muy rápido y muy bueno
Was having issues installing and reached out for help and their customer service got back to me quick and solved the problem. Thanks Dalia and thanks Recharge. Looking forward to taking subscriptions from my customers now.
I downloaded this app for my online business as a result of high recommendations from several other businesses. I was a bit concerned about the set-up which felt daunting, but it was so quick, simple and straight forward. Once the subscription widget went live we did hit a technical hurdle and the support team were there right away in the chat box. Problem resolved in less than 5 minutes and we went live. 5 star experience so far, can't wait to see how the app goes with our store!
Customer service is great! I think CX is what seperates good companies from great companies. Recharge is a great company!