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Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!
We appreciate you taking the time to leave your feedback.
- Ty Bailey | VP of Services
When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.
We appreciate your feedback and the five star review!
- Ty Bailey | VP of Services
Juan was extremely helpful in resolving the problem we had.
Thanks again for the assistance.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
The process of switching over to Recharge started off a little rocky, but once Vinse took over the process for us, everything went perfectly, doing everything that needed to be done, taking the workload away from us. The switchover was executed without fault. As well as things going without a hitch from a practical sense, Vinse also made us feel confident there wouldn't be any problems, as the start of the process left us a little nervous as a small business, but everything was great.
Thank you for the five star review!
- Ty Bailey | VP of Services
They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!
Thank you so much for the five star review - and for your partnership through the years!
- Ty Bailey | VP of Services
It comes with everything needed to have your customers subscribe to a product/service and has a customizable email-communication. I recoomend!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Juan C. was very helpful with making some edits to my widget. The team at recharge is very responsive and a pleasure to work with.... Also, we love there new Ai Features for retention.
Thank you so much for taking the time to leave a review!
- Ty Bailey | VP of Services
Recharge Support found the solution to our issue very quickly.
Thank you for the five star review!
- Ty Bailey | VP of Services
I just want to say a BIG thank you to Matt A and Thomas J at the Recharge Technical Support Team. They helped solve our problems fast and with excellent outcomes.
Thank you for the shout out to Matt & Thomas - and the five star review!
- Ty Bailey | VP of Services