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They certainly increase the prices of the app without any warning at all and now since our subscribers are still in this we cannot close and canceled app.
WARNING do not ever use this app they are stealing money
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Pricing is just retarded. There is zero reason for there to be a transaction fee on each subscription.
Whoever made this app randomly chose that number because it looks like it does something. the only thing it does is line his pockets.
I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!
Thank you so much for the review - and your shout-out to Roberto!
- Ty Bailey | VP of Services
Recharge for Shopify has made business easier. It's seamless subscription management. It's the perfect solution for recurring sales. Highly recommended for its user-friendly interface and stellar support!
We're glad to hear about you experience with Recharge. Thank you for the review!
- Ty Bailey | VP of Services
I am impressed with the customer service. I needed help and they were on it.
We enjoy using this platform for our subscription orders. They also have a great Customer Support Team!
Thank you for the review and the shout out to our Support Team!
- Ty Bailey | VP of Services
We had the best support throughout the setup and migration process, thanks to Jairus. He provided excellent advice and valuable insights, ensuring a smooth transition for our business. Highly recommend his expertise!
We appreciate you leaving a five star review!
- Ty Bailey | VP of Services
Miley was really helpful and solved all my problems, Many thanks again.
Thank you for taking the time to leave a review and shout out to Miley!
- Ty Bailey | VP of Services
Really really appreciate immediate and detailed feedback from Vuk! It helped me a lot!
Thank you so much for the review and the shout out to Vuk!
- Ty Bailey | VP of Services
I was happy with ReCharge and I would continue with them but their price increasing to 99$ per month coming into effect in the new year is ridiculous. Sadly no options for smaller businesses and this simply seems like an attempt to increase their revenues. I look forward to switching to a competitor that is more reasonable and fair for smaller businesses. What an inconvenience!
We’re sorry to hear this feedback. We did not make this decision lightly and the change will not impact your business until January 1, 2024. If there is anything else we can do to help during this time of transition, please reach out to us.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services