Recensioner (1 912)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
Redigerat 14 februari 2024

They gave me my refund of surprising new charges after 7 days back and forth with Shopify support and them.

NETER NATURALS
USA
Mer än ett år användning av appen
7 maj 2024

Recharge Support is very good!

kmc australia
Australien
Nästan 3 år användning av appen
Recharge svarade 20 maj 2024

We appreciate your review!

- Ty Bailey | VP of Services

5 februari 2024

Renanta was great at helping answer my questions quickly and completely!

LooLoo: Touchless Toilet Spray
USA
Mer än 2 år användning av appen
Recharge svarade 12 februari 2024

Thank you for the review and the shout out to Renata!

- Ty Bailey | VP of Services

19 februari 2024

Increased price with no warning! £79.60 a month.

Absolute con! I think they are hoping most businesses won't notice or bother chasing refund.can only close account by requesting them to do it!

Stay away!

Nurtured By Nature
Storbritannien
Mer än ett år användning av appen
Recharge svarade 26 februari 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

15 december 2023

Excellent customer service! Kiki from Recharge was amazing and helpful in answering my question.

Rebel Cheese
USA
Ungefär ett år användning av appen
Recharge svarade 19 december 2023

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

14 mars 2024

Great app, easy to use and the support is super helpful!

SwiftNetllc
USA
Mer än ett år användning av appen
Recharge svarade 21 mars 2024

We're glad to hear about your positive experience!

- Ty Bailey | VP of Services

2 maj 2024

Really easy to use and integrate tool.
Vincent from the support team was a key piece to make webhooks work.

Birchbox
USA
7 dagar användning av appen
Recharge svarade 20 maj 2024

We appreciate your review and the shout out to Vinse!

- Ty Bailey | VP of Services

28 november 2023

We've tested out quite a few Subscription apps, but Recharge still is the most robust solution you will find, and their customer service is one of the best we've seen too!

NutriClub
Australien
9 dagar användning av appen
Recharge svarade 4 december 2023

Thank you for the five star review! We're glad to hear about your positive experience.

- Ty Bailey | VP of Services

19 mars 2024

Nena was very helpful in resolving my issue and answering my questions.

Steel City
USA
Ungefär 2 år användning av appen
Recharge svarade 21 mars 2024

We really appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

17 januari 2024

Great customer service, always helpful and thorough!

Farm Field Table
USA
Ungefär 2 år användning av appen
Recharge svarade 22 januari 2024

Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services