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Customer Service is excellent. App comes the closest of all out there to providing the functionality we require.
Excellent, fast customer service. Some data redundancies that can make entry a chore, but overall does exactly what we need.
Outstanding customer service, much better than our previous app. I would highly recommend Recharge for any sort of subscription solution.
Advisors are always a help and it's greatly appreciated. Brian N. helped to clarify an issue and addressed it expeditiously. Thanks!
Thank you so much for the review - and the shout out to Brian!
- Ty Bailey | VP of Services
We are working with Recharge for several years already. Great team, great company! We will continue to work with Recharge
Nice App
Thank you for the five star review!
- Ty Bailey | VP of Services
The Support Team is always extremely helpful and responsive. Always a pleasure to deal with!! A+++ employees in Jairus, Elli and Nevena!
Customer service has been great! Matt A. was able to help me trouble shoot some specific issues we were having with order triggers and walked me through how our team would be able to automatically apply discounts on our subscriptions at checkout.
Recharge still has some cleanup to do to make things work smoother, but as they continue to optimize their processes, their team has been vigilant in helping to get my issues sorted. *Update: My Account Manager with Recharge, Paul, has worked closely with me to help reduce the amount of time certain processes have taken me. They've heard my frustrations and Paul has been hard at work to make the experiences smoother for my team.
Knowledgeable, fast and friendly support. Julmar sent all the information I needed, plus the tools to make it easier.