Recensioner (1 912)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
3 juli 2023

Great customer service! Very helpful in solving issues as they come up and the documentation library is very extensive.

WINPRO Pet
USA
Mer än 5 år användning av appen
Recharge svarade 11 juli 2023

Thanks for taking the time to leave us a review! We're glad to hear that you're having a positive experience with Recharge.
- Ty Bailey | VP of Services

31 juli 2023

Great app, has done wonders for our store to build up our recurring revenue, and is helping us generate tons of sales effortlessly. Great support, very well thought out app.

Brutus & Barnaby
USA
Mer än 5 år användning av appen
Recharge svarade 6 augusti 2023

We appreciate you taking the time to leave a five star review! We're happy to hear about your positive experience with both our app and support team.
- Ty Bailey | VP of Services

2 mars 2021

Support has always been very responsive and helpful. There's some actions such as bulk discount importing that are not yet available to store admins in the app (I think they're working on it). It's always a seamless process but Brad S. from ReCharge Customer Support was especially great in helping with an urgent import request this time around. It was done in less than 24hrs. Overall, great experience working with the support team at Recharge.

SpoonfulOne
USA
Mer än 5 år användning av appen
16 mars 2022

Bryan was incredibly helpful as our support agent. ReCharge is a great subscription app. It has allowed us to scale and automate key features.

Hydroviv
USA
Mer än 5 år användning av appen
4 maj 2022

We have had multiple issues with customer accounts lately and Shayaan was AHHHHHMAZING in helping figure out what happened with this customer in addition to providing examples and an explanation. This is so helpful for us to further troubleshoot similar scenarios before reaching out to your team. Shayaan was also very nice in the process, didn't come off in any other manner than extremely nice and positive!

Livingood Daily
USA
Mer än 5 år användning av appen
9 februari 2022

I had a great experience and the service was outstanding. Issues resolved! Adam B was very helpful and provided details so we could understand and correct our issues.

Animal Health Warehouse
USA
Mer än 5 år användning av appen
17 november 2021

We really enjoy using Recharge to run our subscription service. The customer support is always top notch and makes life much less stressful then it could be otherwise.

Coava Coffee Roasters
USA
Mer än 5 år användning av appen
Redigerat 19 april 2022

We have been using this app for several years now and every once in awhile we run into a glitch which needs to be resolved by Recharge. Juan's support today was exceptional! He went above and beyond in both explaining and resolving our issues. I have been communicating with Recharge customer service for years now, but Juan is one of the best technicians I have ever dealt with. He was patient, kind and thorough and checked back with me to make sure that everything was correctly implemented. This is customer service at its best!

Hero Arts
USA
Mer än 5 år användning av appen
14 januari 2022

So far our experience with Recharge has been amazing and much of that is due to our contact Gordon C. We were assigned under him in the first month or so after switching back and he has really helped us get up and running. He continually supports the business and is willing to help at any time. I have been extremely impressed with his knowledge and he has felt like part of our team. I will be really sad to lose him as a resource but he has done wonders for our experience with Recharge so far!

Tea Drops
USA
Mer än 5 år användning av appen
6 december 2021

Very simply, ReCharge just works. It's easy to configure and integrate, so it enables you to focus on running the subscription side of your business rather than programming a subscription solution.

BeautyRx by Dr. Schultz
USA
Mer än 5 år användning av appen