Recensioner (1 802)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
11 april 2023

Fast technical support from Adam B. Most issues are regularly resolved within twenty four hours. There is an additional charge for rapid support but it is well worth it in our opinion.

Something & Nothing
Storbritannien
Nästan 4 år användning av appen
Recharge svarade 10 maj 2023

We agree - Adam is fantastic! We appreciate your positive review.
- Ty | VP of Services

14 juli 2021

Customer Service is excellent. App comes the closest of all out there to providing the functionality we require.

Atlas Bar
USA
Nästan 4 år användning av appen
Redigerat 6 februari 2023

Malcolm L is superb! He was able to explain everything to me and helped resolve the issues in a zap.

Piper Lou Collection
USA
Nästan 4 år användning av appen
3 maj 2024

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

Maud's Coffee & Tea
USA
Nästan 4 år användning av appen
Recharge svarade 13 maj 2024

We appreciate the review!

- Ty Bailey | VP of Services

Redigerat 22 maj 2023

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit.
Alfie

The Turmeric Co.
Storbritannien
Nästan 4 år användning av appen
Redigerat 12 maj 2022

Chris was very helpful and very responsive when inquiring about the checkout migration. He made sure we were speaking to the right people and didn't hesitate to offer additional help when needed.

The Nue Co.
USA
Nästan 4 år användning av appen
Redigerat 14 maj 2024

I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!

Singular Society
Sverige
Nästan 4 år användning av appen
Recharge svarade 12 december 2023

Thank you so much for the review - and your shout-out to Roberto!

- Ty Bailey | VP of Services

25 februari 2022

Very fast and competent response with screenshots to assist in solving a customer query. Great help and support!

PRESS Healthfoods
Storbritannien
Nästan 4 år användning av appen
2 oktober 2021

This is a seriously powerful app and we've been using it for a few years now. Customers are generally able to manage their own subscriptions without needing any help. Customer service is also top notch, friendly and professional. Rachel has helped answer some question I had about the new Shopify checkout integration plans. Recommended.

Foundry Coffee Roasters
Storbritannien
Nästan 4 år användning av appen
2 mars 2021

Support has always been very responsive and helpful. There's some actions such as bulk discount importing that are not yet available to store admins in the app (I think they're working on it). It's always a seamless process but Brad S. from ReCharge Customer Support was especially great in helping with an urgent import request this time around. It was done in less than 24hrs. Overall, great experience working with the support team at Recharge.

SpoonfulOne
USA
Nästan 4 år användning av appen