Recharge Subscriptions

So far the set up has been relatively easy. I would appreciate more visual instructions for setting things up. Breanna was super helpful and kind in answering my questions.

The app is a little bit confusing with its features - it's not as straightforward. However, the customer support is amazing and quick and resolved my query quickly 5 out of 5.

Helpfull customerservice. The features requested was not avaiable. However the customer service was quick to offer other tools.

The SMS feature wasn't working as expected. The 3-day notice to our customers (prior to shipment) wasn't going out. That's the most important text! Taylor P. was super helpful in getting the issue resolved. It did take a few weeks, but he maintained communication with me on a weekly basis do I knew the issue was still on his radar which gave me peace of mind. Taylor P was awesome! Thanks again for your diligence and attention to our issue. While I give the app 4 stars, I give Taylor P 5 stars!

I use this app to sell products by subscription. It's easy to set up and the support team has been very helpful thorough out!

Consistently improving the app, and since we've upgraded to have live chat as an option, customer service has been much quicker.
Recently chatted with Dalia which was a great experience.

Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.

The system is a bit slow to work with, but I'm a fan of the chat customer service function. They're always super fast to respond and clear up my issues, no matter the complexity. Latest, I got amazing assistance from Nevena J. from the customer support team

Very good Help ! Recharge team helped me very quickly to solve my issue. They are super nice and helpful.

We've been using Recharge for a while now. It works better than other subscription software we have had.

I will say I find their help documentation generally confusing - like it's written for someone more tech minded.

However, their customer support usually responds within 24 hours and is helpful.