Recensioner (1 923)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
25 november 2021

The app is good, however the support service team have been fantastic. I'll always try and set up or fix things first, but I must admit there are just somethings I need to get the techs to fix. Thanks

CocoMaNuts
Nya Zeeland
Nästan 3 år användning av appen
12 januari 2021

Great app. Amazing customer service, always swift responses with lots of relevant and helpful information!

Champagne Collective
Storbritannien
Nästan 3 år användning av appen
28 oktober 2021

The customer service team is amazing. Matt, specifically, gave me over-the-top great service until I fully understood the issue my customers were experiencing. The app is great. 4 stars only because access to the subscription portal for customers can be wonky if the proper settings aren't enabled from the get-go. Talk to a customer service person first : )

Pass the Honey
USA
Mer än 2 år användning av appen
Redigerat 25 mars 2022

The application itself is very good when it comes to subscription type purchases. The only thing which's actually a negative is that when an "export" of cancelled subscription is made, it's given in "in full" As in there's no option to select the date for which you want the export to be given. Thanks.

SIMFORT ONLINE STORE
USA
Mer än 2 år användning av appen
23 februari 2022

So far the set up has been relatively easy. I would appreciate more visual instructions for setting things up. Breanna was super helpful and kind in answering my questions.

Vinyl Wine
USA
Mer än 2 år användning av appen
15 februari 2022

The app is a little bit confusing with its features - it's not as straightforward. However, the customer support is amazing and quick and resolved my query quickly 5 out of 5.

cuddlies.co
Australien
Mer än 2 år användning av appen
3 juni 2021

Helpfull customerservice. The features requested was not avaiable. However the customer service was quick to offer other tools.

Craft Makers Collective
Danmark
Mer än 2 år användning av appen
25 april 2021

I use this app to sell products by subscription. It's easy to set up and the support team has been very helpful thorough out!

Soun
Sverige
Mer än 2 år användning av appen
28 augusti 2023

The SMS feature wasn't working as expected. The 3-day notice to our customers (prior to shipment) wasn't going out. That's the most important text! Taylor P. was super helpful in getting the issue resolved. It did take a few weeks, but he maintained communication with me on a weekly basis do I knew the issue was still on his radar which gave me peace of mind. Taylor P was awesome! Thanks again for your diligence and attention to our issue. While I give the app 4 stars, I give Taylor P 5 stars!

AnnieMak
USA
Mer än 2 år användning av appen
Recharge svarade 29 augusti 2023

We're glad to hear that Taylor was able to keep you up to date with regard to getting your concerns resolved. Thank you for taking the time to leave us a review and your feedback.
- Ty Bailey | VP of Services

27 oktober 2021

Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.

her1
Tyskland
Mer än 2 år användning av appen