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Usually can’t stand dealing with customer support teams on Shopify apps, but Recharge is the exception. Anytime I need to reach out about something, they reply quickly and with a helpful answer specific to my issue.
Adam B was an amazing help. Knowledgable, fast, and explained in a way that was very easy to understand. Excellent communication!
We agree - Adam is amazing! Thanks for shouting him out!
- Ty | VP of Services
Support always gives me quick help without a lot of back and forth and they go into Shopify when I need it and make code changes. I really appreciate their technical expertise!
Support is amazing and does a great job with their prompt responses and directing where to go in the app!
George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.
Great app for subscriptions to grow our wine club. They keep adding new features that makes it easier to manage subscriptions.
i needed to know who was purchasing what product within my various subscriptions for work. recharge was able to add in a tool so i could get access to this information. super helpful and quick response time too!
I've been a Recharge customer for over 2 years and always felt that their CS team is great. Fast response and whenever I have a request, they finish it less than 3days average. I am a happy customer indeed.
With ReCharge our customers can easily setup and mange their recurring subscription(s) and I get great insights into their actions and behaviors so I know where adjustments need to be made to drive the customer experience to the next level. Not to mention the team over at ReCharge is great to work with, super responsive and friendly folks that care about my business and keep me up to date with all the changes and enhancements being made.
Great, sharp and fast job when I asked for a support. :)
My recharge app was in need of a new parametrisation when change for frequency and days of the week.