Recensioner (1 960)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
24 september 2024

This is specifically about support, not much experience with the workings of the app itself yet.

I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.

DateBox Club
USA
Nästan 7 år användning av appen
Recharge svarade 30 september 2024

Thank you for taking the time to leave a review - and for the shout out to Ola!

- Ty Bailey | VP of Services

22 november 2024

Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.

The Locked Library
Storbritannien
Mer än 2 år användning av appen
Recharge svarade 25 november 2024

We appreciate the review!

- Ty Bailey | VP of Services

Redigerat 28 november 2024

Milutin was very quick to respond and resolved our issue quickly, within 12 hours.

Citizens of Soil
Storbritannien
Ungefär 2 år användning av appen
Recharge svarade 1 november 2024

We appreciate your review!

- Ty Bailey | VP of Services

16 oktober 2024

Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!

Maine Island Soap | Pure & Natural Maine Made Soap From The Coast of Maine
USA
Mer än 3 år användning av appen
Recharge svarade 21 oktober 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

6 november 2024

I am impressed with the customer service. I needed help and they were on it.

beJoyly
USA
Ungefär ett år användning av appen
Recharge svarade 25 november 2024

Thank you for your review!

- Ty Bailey | VP of Services

9 januari 2025

Great support!

Pill Farmácia Digital
Brasilien
Mer än 2 år användning av appen
Recharge svarade 4 februari 2025

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

9 november 2024

Excellent platform and customer service.

Codeage
USA
Mer än ett år användning av appen
Recharge svarade 25 november 2024

We appreciate your review!

- Ty Bailey | VP of Services

9 oktober 2024

Taylor was wonderful and most supportive. I appreciated his quick response and ability to resolve my issue, which made our customer extremely happy!

MegaFood
USA
Nästan 3 år användning av appen
Recharge svarade 21 oktober 2024

Thank you for the five star review - and the shout out to Taylor!

- Ty Bailey | VP of Services

10 oktober 2024

Ola and Aum are so kind and helpful, checking in to give me updates and resolution in 24 hours. Love them!

Forefront Health
USA
Mer än 5 år användning av appen
Recharge svarade 21 oktober 2024

We appreciate your review - and the shout out to Ola & Aum!

- Ty Bailey | VP of Services

2 oktober 2024

I was struggling to figure out how to change permissions settings in Shopify in order to be able to schedule our Recharge to Shopify checkout conversion, so I sent in a help ticket. Ola responded so quickly and made a setting adjustment for me that helped me make the necessary change and get the conversion scheduled. It was so great to not have to wait long at all for help AND to receive the ...

Carabello Coffee
USA
Ungefär 7 år användning av appen
Recharge svarade 21 oktober 2024

Thank you so much for your review and feedback.

- Ty Bailey | VP of Services