Recensioner (1 917)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
20 april 2023

I had an issue with a missing contract, and Sean G. was friendly and quick to resolve the issue for me and get the user's information added. Anytime I have needed to reach out to Recharge for assistance, their agents have consistently been pleasant and knowledgeable.

Omaze UK
Storbritannien
Ungefär 2 år användning av appen
Recharge svarade 10 maj 2023

We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services

9 augusti 2021

We use this app for our subscribers and it works very well. The support is also good, especially Dora. I had a problem with another agent that was unable to understand the simple problem that was preventing us from logging into our account. As soon as Dora was assigned to our case, she provided the fix instantly and we were back in. She's great.

Gratsi
USA
Ungefär 2 år användning av appen
28 september 2021

Dora was fast and efficient. She determined that our account had been put on hold from a past-due invoice (a customer service nightmare), which stalled subscription processing. She instructed me on how to fix the issue, and within minutes, the account was active again.

MadeMan
USA
Ungefär 2 år användning av appen
23 november 2020

Great app and support as usual ! :) I use it every day and it's very easy to get by. The assistance is always available and offers good advice.

Nuoo
Frankrike
Ungefär 2 år användning av appen
Redigerat 11 juni 2021

The best subscription app (I have used most of the others!). The customer support from Recharge is the best, especially Alicia! Really good response times and they understand the issue you have and solve it fast. Onboarding was also really smooth, with personal support helping us migrate our base.

Brew Republic
Storbritannien
Ungefär 2 år användning av appen
7 maj 2021

Excellent App. Snezana was especially helpful and knowledgeable. The communication was straightforward & fast. 5 Stars

Karten Design Fabrik
Tyskland
Ungefär 2 år användning av appen
16 december 2021

Great customer support when we were having an issue. I'd recommend it because they have thought of a lot of scenarios in their programming and they're willing to help when something doesn't go according to plan.

Spicewalla
USA
Ungefär 2 år användning av appen
22 juni 2021

I had an issue with the subscription widget as my website was a little unique... the tech support consistently emailed me until the issue was figured out and resolved. They were also very kind and patient. Very nice people to work with.

Picassa Dog Biscuits
USA
Ungefär 2 år användning av appen
30 juli 2021

Recharge has helped us tremendously by streamlining a bunch of processes that we had traditionally put together with custom code and manual workflows. Now we've got it all in one place, and the customer support is top notch! They are timely and thorough--couldn't be happier to work with them.

RemZzzs CPAP Mask Liner Store
USA
Ungefär 2 år användning av appen
Redigerat 1 september 2021

I enjoy using recharge to easily adjust our company's customers plans. It is very smooth and simple to use. Milos, and the support team are always quick to remedy any issues.

OneSkin
USA
Ungefär 2 år användning av appen