Recensioner (1 947)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
27 januari 2025

The system works fine, but updating existing subscriptions is annoyingly difficult. The help files need to be rewritten and aimed at 'mum and dad' users (which I would imagine would be the bulk of your clients) and clearly step by step explain the process.

Custom Coffees
Australien
Mer än 4 år användning av appen
Recharge svarade 4 februari 2025

We really appreciate your feedback!

- Ty Bailey | VP of Services

23 januari 2025

Our experiences with Recharge have been positive overall. Their support team is great and offers tips/suggestions that are super helpful. The app functionality is great and very user friendly.

Eight Saints
USA
Mer än 4 år användning av appen
Recharge svarade 4 februari 2025

We appreciate you taking the time to leave your feedback!

- Ty Bailey | VP of Services

6 februari 2025

5 stars for the great support from Matt but 3 stars for not being able to manually input Subscription orders.

Airinum
Sverige
Mer än 3 år användning av appen
Recharge svarade 11 februari 2025

We appreciate your feedback.

- Ty Bailey | VP of Services

20 februari 2025

Customer service through live chat is relatively responsive and depending on the issue they are able to find a solution during the chat. If not, they make it clear they will follow up via email once the problem is solved.

As a small business, the biggest gripe I have with Recharge is the cost. If there was some kind of tiered pricing based on subscriptions processed per month, it would make ...

Shimmerwood Beverages
USA
Nästan 3 år användning av appen
19 februari 2025

Great technical support, platform works great. The only bummer is that we were onboarded onto ReCharge Memberships rather than ReCharge subscriptions for our SaaS offering which seem to have not been the best fit. But overall a great platform if you're looking to provide subscription offerings.

NCS Colour
Sverige
Mer än ett år användning av appen
22 november 2024

Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.

The Locked Library
Storbritannien
Mer än 2 år användning av appen
Recharge svarade 25 november 2024

We appreciate the review!

- Ty Bailey | VP of Services

2 oktober 2024

I was struggling to figure out how to change permissions settings in Shopify in order to be able to schedule our Recharge to Shopify checkout conversion, so I sent in a help ticket. Ola responded so quickly and made a setting adjustment for me that helped me make the necessary change and get the conversion scheduled. It was so great to not have to wait long at all for help AND to receive the ...

Carabello Coffee
USA
Ungefär 7 år användning av appen
Recharge svarade 21 oktober 2024

Thank you so much for your review and feedback.

- Ty Bailey | VP of Services

2 september 2024

App super completa per la funzione abbonamento. Supporto veloce e disponibile. Metto 4 stelle perché al momento abbiamo problemi con gli abbonamenti attivi su prodotti esauriti (quando il prodotto va sold out, l'ordine si crea lo stesso).

SofidelShop
Italien
Ungefär 5 år användning av appen
Recharge svarade 16 september 2024

Thank you for your review!

- Ty Bailey | VP of Services

13 augusti 2024

Nick from the e-shop Genius helped us uninstall this app easier by helping remove coding from theme.

Dushi Australia
Australien
Mer än 5 år användning av appen
Recharge svarade 26 augusti 2024

Thank you for your review.

- Ty Bailey | VP of Services

1 augusti 2024

We've been using the Recharge Subscriptions app for our business for a few years, and we've been overall satisfied with its functions, fairly seamless integration, and analytics capabilities.

The conversion process wasn't necessarily seamless, but the issues were minor enough, and easy to figure out. We did find the Recharge support staff to be fairly quick at responding, knowledgable, and above ...

Bolt Coffee Subscriptions
USA
Mer än 5 år användning av appen
Recharge svarade 5 augusti 2024

We appreciate you taking the time to leave a review and feedback!

- Ty Bailey | VP of Services