Recensioner (1 797)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
17 november 2020

It's simple to use, but sometimes the communication with shopify is not 100% clear refund through shopify or recharge). We also had issues with the translation app "Translation Lab". I find the price a bit elevated when comparing to alternatives. Super happy to see quality of customer service.

Equal Food
Portugal
2 månader användning av appen
Redigerat 25 augusti 2022

I am updating my review based on more recent experience with recharge. I migrated from a popular platform that sells only subscription boxes, and I'll be honest, I experienced a lot of challenges in the first month on the app. By the time I found Matt and Nick, I was beyond frustrated. But in the end, they saved the day. Nick helped clean up the migration issues in the "nick" of time before my customers renewed. And Matt ensured all of my other questions were answered thoroughly and in a timely manner. There are areas on the app that can use improvement. Specifically, a way to add a ship-date (instead of being on the same date of the renewal), and a more user-friendly customer portal. On the bright side, I learned how to use the app quickly, by running through these issues together with the customer service team, and my customers barely noticed the massive work we did behind the scenes, as it was a mostly-seamless transition on the customer-facing side.

Teacher Care Crate
USA
Ungefär 2 månader användning av appen
22 juni 2021

Good app, easy and straightforward to use. Not many customizations available for the look and feel on the site however.

Velish Village
Kanada
Ungefär en månad användning av appen
22 april 2022

The is brilliant and the team were fantastic to work with, very helpful and quickly turned around some of the challenges I had.

Downton Distillery
Storbritannien
Ungefär en månad användning av appen
Redigerat 29 juni 2021

After installing the app, our store encountered theme issues. Recharge helped us out and we found a good solution to the problem. Now, everything runs smoothly.

HairLust
Danmark
Ungefär en månad användning av appen
14 oktober 2021

Exceptional customer service! I've reached out a few time getting set up. There are a few features that don't exist yet that would be really helpful though - hopefully they will consider my suggestions :)

The Escape Mail
Kanada
26 dagar användning av appen
23 juli 2021

This app has gotten much better with the updates that were made to it recently. The support is also top notch.

TRV Nutrition
USA
8 dagar användning av appen
14 februari 2024

Fuglen Coffee Roasters Oslo
Norge
Mer än 3 år användning av appen
Recharge svarade 19 februari 2024

Thank you for the review!

- Ty Bailey | VP of Services

25 januari 2024

Arey
USA
Mer än 3 år användning av appen
Recharge svarade 29 januari 2024

We appreciate your review.

- Ty Bailey | VP of Services

29 september 2023

Anastasia Beverly Hills
USA
Ungefär ett år användning av appen
Recharge svarade 2 oktober 2023

Thank you for taking the time to leave us a review!

- Ty Bailey | VP of Services