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5/5 would recommend recharge! Their support team is A+! Miley W. Helped me today and was awesome! Quick, and efficient! Love working with recharge!
Thank you so much for leaving a five star review - and for your shout out to Miley! We're glad that Recharge has improved your subscription service offerings.
- Ty Bailey | VP of Services
I was having troubles with the Recharge app, I am not a developer so I was not sure how to fix my problem. I reached out to the Recharge customer service, and I seriously had the BEST experience I've ever had with any customer service rep. Matt is amazing, he went above and beyond to answer all of my questions, and tried to help me as much as he possibly could. He always responded very timely and made sure I was well prepared to discuss what I needed to do with our developers in order to get what we need, since it was our website that needed adjusting, not the recharge app. Thank you Matt A for your amazing customer service!
The Support Team is always extremely helpful and responsive. Always a pleasure to deal with!! A+++ employees in Jairus, Elli and Nevena!
Customer service has been great! Matt A. was able to help me trouble shoot some specific issues we were having with order triggers and walked me through how our team would be able to automatically apply discounts on our subscriptions at checkout.
Recharge still has some cleanup to do to make things work smoother, but as they continue to optimize their processes, their team has been vigilant in helping to get my issues sorted. *Update: My Account Manager with Recharge, Paul, has worked closely with me to help reduce the amount of time certain processes have taken me. They've heard my frustrations and Paul has been hard at work to make the experiences smoother for my team.
Knowledgeable, fast and friendly support. Julmar sent all the information I needed, plus the tools to make it easier.
Sydney was helpful concerns were asked and resolved in one go! The process was smooth and swift. User-friendly interface.
Although there are still functions that we'd love to see, the capabilities have been further enhanced recently so there is quite a lot more that we can achieve now! Customer service is very responsive, helpful and friendly too.
Support is fast and responsive. Very happy with the service provided!
We've been using this app for 2 years and works great for our subscriptions. Easy integrations with shopify and other platforms. Great customer service! Very prompt and happy to help with any issues/questions.